We each have a story about a wacky experience on the phone. Unfortunately for us, they’re true stories.
I called Michael, our tech guy. I started talking about an issue with which we needed his help. Suddenly, the guy on the other end said, “Who is this?” I said, “It’s Mary-Lynn.” He said, “Oh, hey Mary-Lynn, how are things?” At that point, I didn’t know who was on the other end of the phone! It turns out I had called a different Michael, my old personal trainer.
I called my parent’s house. A woman answered the phone. I said, “Hey mom, it’s your son.” I asked how she was doing. She said, “Fine.” I asked if dad was there. She said, “Yes, I’ll get him.” A man came to the phone. I started to explain why I was calling. He said, “What are you talking about?” At that moment, I realized I was talking to a dad, but not my dad. Even worse – I had also talked to a mom, but not my mom in the same conversation!
These conversations made us think about how important it is to talk to the right person. In our stories, there weren’t any repercussions. However, there are times when talking to the wrong person can have major consequences.
Nothing gets accomplished by talking to the wrong person. It’s a huge waste of time – for both you and the person to whom you’re talking.
If you’re talking to the wrong person, you may get misdirected. You could become discouraged. You might even lose your focus.
So we want to discuss three situations where it’s important to talk to the right person.
Are you talking to an expert?
A friend of ours says this best. If you want to make a million dollars a year, don’t talk to someone who’s making $999,999!
Don’t seek advice from someone who hasn’t achieved everything you’re trying to achieve. A lot of people like to give their opinions. They may be family or friends. We love them dearly, but they can’t help us if they haven’t done what we’re trying to do.
It doesn’t mean they don’t have anything to offer. It just means you have to filter what they say.
Are you talking to the decision-maker?
This is particularly important when you’re trying to make a sale. By “sale”, we don’t just mean in the typical sense of the word. You may be trying to sell someone on giving you a loan. Can they make the decision? If not, find out who can and talk to them.
This also applies to buying. You may want to negotiate a better deal. Does the person you’re talking to have the authority to give you a better deal? If not, find someone who does.
Are you talking to the person who knows the person to whom you need to talk?
You may not know the person to whom you need to speak. Do you know a person who knows him or her? Do you know The Connector?
If there’s more than one person between you and the person with whom you want to have a conversation, it’s tough. It will probably be more productive to get a direct referral to the person who can help you reach bigg success!
Do you have a funny story of talking to the wrong person?
We sure hope we’re not alone!
Please share your story with us by leaving a comment below, calling us at 888.455.BIGG or sending us an e-mail at firstname.lastname@example.org.
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Next time, a member of our community shares what life on his own terms means to him. Please join us. Until then, here’s to your bigg success!
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(Image in today's post by VOdesigner)