Monthly Archives: September 2009

WAIT to Avoid Communication Quirks

conversation_bubblesCommunication is an interesting creature. It seems simple. Yet it’s incredibly complex.

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marylynnI’m not trying to be rude, George, but it’s just talking and listening. How complex is that?

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georgeObviously it’s more than just speaking and listening, Mary-Lynn. Effective communication requires a meeting of two or more minds. A message has to be relayed and received. That’s more complex than many people think.

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marylynnTrust me George, you’re making it too complicated. You decide on your message. You relay it. It is received. Voila, communication!

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georgeThink about it Mary-Lynn. First you have to decide on the message you want to convey. Then you have to think about your audience. You must state your message so your audience understands it. Then you have to hope your audience is receptive to your message. You have to find a way to engage them.

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marylynnAs I’ve said before, it’s just talking and listening. As long as both parties understand that, communication is simple.

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georgeTo be honest, Mary-Lynn, I think communication is simple too, on the surface. It’s executing it effectively that is difficult.

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marylynnTo make a long story short, George, I was just playing with you. I think you’re right. Communication can be very complex.

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Sometimes our quirks get in the way of the message. We send signals that we may not intend to send as you can see from the above conversation.

We could go through each of these one by one but you might accuse us of having a communication quirk if we did!

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WAIT …

So let’s get right into a technique we picked up along the way that keeps us from saying things we don’t need to say.

In many cases, these goofy little sayings are just a bridge to what we really want to say. They’re fillers that are unnecessary.

So the next time you’re embroiled in a conversation, WAIT. WAIT is an acronym for: Why Am I Talking?

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marylynnWhen I’m getting ready to say something, I just WAIT. I ask myself if I really need to say it. I think about how I will say it. It’s not fool-proof so I still say something foolish sometimes, but it’s really helped me communicate better.

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It doesn’t need to apply to just oral discussions. You may WAIT when you’re writing an e-mail. Just ask yourself: Why Am I Typing?

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georgeIn some cases, I discard the e-mail altogether. In other cases, it helps me really shorten it up. I still get carried away sometimes, but at least I get carried away consciously!

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How about this one: Why Am I Texting?

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marylynnThis keeps me from feeling like I always have to respond one more time. It helps me look for that natural end to the conversation.

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Speaking of ends of conversations, we’ve reached it on this post. WAIT and you’ll avoid communication quirks that send the wrong signal. WAIT for bigg success!

What communication quirks drive you crazy?

Share that by leaving a comment, e-mailing us at bigginfo@biggsuccess.com or leaving a voice mail at 888.455.BIGG (2444).

Wait! We want to thank you so much for reading our post today.

Please join us next time as we discuss an important part of life balance we don’t often think about. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00488-092409.mp3

Related posts

How to Stop Using a Crutch Word

From Twitter to Star Trek – Out of this World Communication

(Image in today's post by nookiez)

3 Reasons Entrepreneurs Fail

targetMany people are surprised at how hard it is to get a new idea off the ground. It takes planning, persistence and patience along with constant action.

There are a number of reasons why entrepreneurs miss the mark. We’ll talk about three of them today.

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icon for podpress  Hear George & Mary-Lynn discuss today's topic on The Bigg Success Show! Click the purple player to listen while you read: Play Now | Play in Popup | Download

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RAS – Ready Aim Syndrome

A lot of people spend a lot of time looking for that perfect idea. As soon as they find it, fortune will be theirs.

But the perfect idea never comes. So they find themselves aiming and aiming and aiming.

We have an acquaintance who is always telling us about his latest greatest idea. The problem is he never pulls the trigger. He never does anything because no idea will stand the test of time. By the time he is finally ready for his bigg idea, the opportunity has passed.

RFS – Ready Fire Syndrome

These people have an affliction that is opposite our first group. They don’t have the patience to test their idea slowly and inexpensively.

They think that every idea is a bullseye. All they have to do is get started.

Most ideas are garbage. They won’t stand up to the scrutiny that should be done before launching.

Walking the tight rope
So the challenge in launching a new endeavor is walking that tight rope between analysis paralysis and banning planning. You have to find the balance.

Most successful entrepreneurs probably fire quicker than most people would be comfortable doing. However, the ones who reach bigg success understand that there is tremendous value in the planning process as well.

FTS – Fixed Target Syndrome

Once you launch, you have to understand the need to be fluid. The situation on the ground will change. You will learn things you didn’t know before.

Here’s a very important point – the only way you learn these things is by launching. Those who are still on the sidelines will never catch up. You’re trying to hit a moving target, not a fixed one.

Our miss

Unfortunately, this subject is close to us. We launched a new business late last year. We help financial institutions communicate better with small business owners.

Now you know what’s been going on with financial institutions in the last twelve months. We saw the free fall happen right before our eyes.

But we had been working on this thing for a while. We had surveyed a number of potential customers. Our product was a good fit. So we launched.

But when the economy took a tumble, so did our customers’ budgets.

We kept listening. We responded. We tweaked our product offerings. We certainly can’t report that we’re a bigg success yet with this venture, but it seems to be gaining traction.

Along the way, we’ve learned a lot about our customers and about business. We certainly can look back and see things we would do differently. But that will always be the case.

The important thing is to get an idea, test it to see if it’s a good opportunity and then get started and adapt. That leads to bigg success. At least we hope so!

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Subscribe to the Bigg Success Weekly – it’s FREE!

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Thanks so much for checking in with us today. Please join us next time when we’ll talk about when to shut up. Guess that’s our cue. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00487-092309.mp3

Related posts

The First Question Entrepreneurs Must Ask

Think Like an Entrepreneur

(Image in today's post by jaylopez)

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