George and Mary-Lynn

The Respect Reward: Letting Your People Know They Matter Matters

By Bigg Success Staff
06-19-08

Leadership Skills

people

Judy Bardwick wrote an interesting book called One Foot Out the Door: How to Combat the Psychological Recession That is Hurting American Business. In her book, she claimed that as many as two-thirds of America’s workforce feel insecure about their future.

Ineffective leaders reinforce this feeling by scolding employees publicly while being stingy with praise. This results in their troops feeling unappreciated.

Effective leadership calls for the opposite approach.
Let your people know what you expect from them. Set high, yet achievable, goals. Let them know that you realize you’re asking a lot, but you have confidence in their ability to do it.

Then let them do it. Praise them publicly when they do well. Offer constructive criticism privately when they don’t.

The reward for respect
Bardwick says that there’s a direct relationship between leaders who treat their employees like this and positive outcomes. People who are respected and trusted work more efficiently and effectively. They feel like they are part of something bigger. That they matter.

As a leader, letting your people know they matter matters a lot.

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