Category Archives: Management

Value is Not Created in the Executive Suite

Over the weekend, we finally got around to watching the first episode of Undercover Boss, the new show on CBS. We also caught the second one so now we’re current.
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icon for podpress  Hear George & Mary-Lynn discuss management lessons they learned from Undercover Boss on The Bigg Success Show! Click the player [6:47m]: Play Now | Play in Popup | Download

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It’s an interesting concept – sending the CEO into the organization as an entry level worker.
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It made me think about visits from corporate managers when [...]

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The Trick to Keeping Customers

Under new management. You’ve seen the sign in the window of a store or in an ad. It is often thought of as a signal of better things ahead.
Under new management. A new owner bought an established firm. Like many small businesses, it wasn’t a perfect business. It was, however, a good business. Otherwise, why [...]

 
icon for podpress  Hear George & Mary-Lynn discuss today's topic on The Bigg Success Show! Click the purple player to listen while you read: Play Now | Play in Popup | Download

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Engage Your Employees in 10 Syllables

Research shows it. We know it.
Engaged employees are more productive. Productive employees help us grow sales faster than costs. Therefore, engaged employees are key to increasing your bottom line.
How’s that for a logic exercise?
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icon for podpress  Hear George & Mary-Lynn discuss the four C words on The Bigg Success Show! Click the purple player to listen while you read: Play Now | Play in Popup | Download

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Let’s discuss four words – which all begin with the letter “C” – that will help you engage your employees in ten [...]

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