Tag Archive: behaviors

Relationships and the Dog Eat Dog World

dog_daysThis is the third installment of our five-part Dog Days series. Today we want to talk about relationships. There’s that old saying, “It’s a dog eat dog world.

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icon for podpress  Listen to George & Mary-Lynn discuss today's topic on The Bigg Success Show, it will make their tails wag! Click the purple player to listen while you read: Play Now | Play in Popup | Download

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It reminds us of this exchange on Cheers:

Woody: "How's it going Mr. Peterson?"
Norm: "It's a dog eat dog world, Woody, and I'm wearing Milk Bone underwear.”

Dog eat dog is a zero-sum mindset. In order for you to win, the other party has to lose. There may have been times when this mindset worked. If you were in a large city or you sold nationally or worldwide, you may have been able to get away with it.

But the world is getting smaller and smaller.

Man’s best friend

Thanks to the internet, more people are connected with more people. Reputations can be built or destroyed pretty quickly. So it really pays to think win – win.

Be man’s best friend. Build loyalty by being trustworthy. Win friends by being loveable.

Those attitudes win alliances today. Your network is the single biggest asset you can have. The value of your network is the sum total of the value of each and every relationship in it.

Call the dogs off

You build value in relationships by giving. So call the dogs off.

You’re seeing this so much now as more and more people start using new tools like Twitter. They follow you; you follow them back. Then you’re immediately greeted with an auto-generated sales pitch.

As we’ve said before, the problem is they’re not seeing people. They only see dollar signs, but the dollars don’t materialize because people are turned off by the initial communication.

Of course, you can be too laid back in your networking efforts. You have to think highly enough of yourself, and what you do, to promote yourself. If you don’t, why should anyone else promote you?

Find the balance between too passive and too aggressive.

“His bark is worse than his bite”

We’ve all probably heard these famous words uttered by a dog owner. Perhaps you’ve said them yourself.

Is it a problem if we as humans exhibit this behavior as well?

Of course it is! Because we lose credibility if that’s the case.

When you choose to elevate a discussion, you have to be ready to back up your words with actions.

Barking and biting can be tools if they are used carefully. If they aren’t, they’ll come back to bite you (pun intended)!

If you never bark or bite, people may think they can steamroll right over you. On the other hand, you can use these tools too much. Then people avoid you or just brush off the dialog without really listening. They also lose respect for you.

So it’s okay to bark, if you bark occasionally. When you do it occasionally, it makes the communication stand out.

And it’s okay to bite … if you rarely do it. Sometimes you have to confront an aggressor head on. It puts teeth into your words.

Relationships. It’s hard to fully quantify them. They don’t show up on your Balance Sheet. But nonetheless, they are the single biggest asset you have. So build relationships for your bigg success!

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Thank you so much for reading our post today.

Occasionally, no matter how hard you try, you find yourself in the dog house. Please join us next time when we’ll talk about how to get out. Until then, here’s to your bigg success!

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00453-080509.mp3

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(Image in today's post by mioawee)

Leaders Must Control This Emotion

angryBigg success is life on your own terms. Growth, one of the five elements of bigg success, is our focus today.

If we’re going to succeed bigg, we must learn to control our emotions. Otherwise, they will control us. This is particularly true for leaders. One of the emotions leaders must control is their anger.

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icon for podpress  Hear George & Mary-Lynn discuss today's topic (without anger) on The Bigg Success Show! Click the purple player to listen: Play Now | Play in Popup | Download

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Anger works against communication

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george I know from first-hand experience because I used to have a temper. Over time, I learned to control it because I realized it was counter-productive. People don’t respond well to it.

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marylynnThat’s the point. It seems that, in most cases, people either withdraw or they get defensive. Neither one is conducive to productive communication.

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Getting it under control

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george What helped me the most in controlling my anger was taking a step back – not necessarily physically, but mentally. Although, I have physically taken a step back when someone got too aggressive. It kept the situation from escalating.

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marylynnOf course, sometimes it pays to remove yourself from the environment altogether. Literally move to another space and relax for awhile before you respond.

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Responding like Goldilocks

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george I’ve coached a lot of people on just that issue. This is another Goldilocks principle. You want to get your response just right. There’s a tendency to respond too quickly – on the spot – and with anger.

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marylynnYou may win the battle but lose the war. The person retreats but the relationship is damaged. Or the other person comes right back and the conversation escalates to an even higher level of anger.

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george Exactly. The other side of it is leaders who don’t respond quickly enough. You have to get back to the person in a timely manner or you’re essentially rubber stamping their behavior. As a young manager, I probably responded too quickly. As I got older, I may have been too slow at times. Hopefully, in my advanced years, I’m getting closer to a good balance.

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How you say it

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marylynnKnow the purpose of your follow-up communication. Understand that how you say it is just as important as what you say. If you want to build the relationship, talk in the third person as much as possible. This is not the time for you-view. Try to frame the discussion like a reporter. Remove the personalities to diffuse the situation.

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Controlled anger can be a tool if brought out under the right circumstances:

Focus on the situation

When you express controlled anger, your people know you’re serious. You have to be careful with this one, but it’s okay to express anger about a situation.

This is an important distinction – be angry about the situation, not the person. You will keep things moving in the right direction with this mental shift.

Use it infrequently

This tool isn’t productive is used regularly. It has to be the exception. Otherwise, you’re the boy who cried wolf! If you only pull it out once in a while, it can serve a useful purpose.

The bottom line is to be yourself. It’s okay to let your anger show now and then. Just keep it under control and keep your purpose in mind when you respond.

Then you’ll build relationships rather than tear them apart. You’ll build your people up rather than bring them down. That’s bigg success!

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Get the tips and tools you need to be a BIGG success.
Subscribe to the Bigg Success Weekly – it’s FREE!

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Thank you so much for checking in with us today. Please join us next time when we discuss reasons why you should keep your day job. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00433-070909.mp3

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(Image in today's post by atsoram)

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