Tag Archive: employees

What Henry Ford Knew That Many CEOs Have Forgotten

Henry FordWe all know a lot about Henry Ford. But the two of us didn’t know much about Herbert Casson until recently. Now we have a growing fascination.

Casson began his career as a minister and ended it as an author. He was a Methodist turned socialist turned capitalist. He was one of the people featured in the book, 50 Key Figures in Management.

A capitalist with a better way to get rich

It was what he said about Henry Ford that caught our attention. Here are a few excerpts, written as a contemporary of Ford’s:

“Judging by results, Henry Ford is the most successful manufacturer in the world. He pays the highest wages. He makes the highest profits. He sells the cheapest goods.

Henry Ford is a complete answer to the silly Marxian theory that a capitalist can only make money by robbing his employees or the public.

Henry Ford robs nobody. He is not an exploiter of the proletariat.

He is a multi-millionaire, and every penny of his money is clean.

His enormous profits are only a part of what he saves the public; and he pays his workers far more than they could make if they were on their own.

Henry Ford is a capitalist, and he shows all capitalists a better way of getting rich.

Scoffing at Ford

After telling the story of Ford’s fascinating journey from farmer to entrepreneur, Casson continued:

“We may scoff at him if we like—if we are foolish enough; but it seems to me that he is the one who has the joke on the rest of us.

Henry Ford knows how. He has solved his business problems. He has shown us the one right way to handle men and produce goods and make profits without making enemies.

It would be better for all of us if we STUDIED Ford more and scoffed at him less. The more I find out about him the more I am impressed with his ability and his sense.

What the world needs is more Henry Fords; that is the truth, whether we like it or not.

If we had 1,000 Fords, we would have high wages, high profits, low prices and no labor troubles. We would have peace and prosperity.”

Ford and his employees

He goes on to discuss how Ford treated his employees:

Take, for instance, Ford’s methods as an EMPLOYER. In this respect he is most peculiar. He has followed a most unusual course, and he has made a great success of it.

The fact is, that Henry Ford seems to regard himself as a LABOR LEADER rather than an employer.

He gives his men MORE than they ask.

He gives them better working conditions than they had ever thought of.

He watches over them and protects them.

He has made his men the best-paid and most contented workers the world has ever seen.

He was one of the few leaders to hire convicts and people with disabilities. He treated all of his employees like people. Casson concludes:

“He has stopped the war between the workers and the management. He has established peace and goodwill.

He has shown every other employer what can be done.”

Entrepreneurial CEOs today can learn a lot from Ford. You can have it all. It just takes some ingenuity which begins with a mutual trust between you and your people. To paraphrase Ford, your people might become good customers, too…if you treat them well.

Source: Tips on Leadership or the Life Stories of Twenty Five Leaders

This book was written by Casson in 1929 and republished in 2003. We found it riveting so we highly recommend it to you.

Image in this post from sciencecontrol.com

Do Entrepreneurs Thrive on Chaos?

chaos“If everything is under control, you are going too slow.”  ~ Mario Andretti, world champion race car driver.

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George KruegerI posted this quote on Twitter and Facebook last week and got a number of responses. I found this one by David Kasprzak (@flexpencil) particularly interesting: “And if nothing is under control, you are going too fast.”

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Mary-Lynn FosterIt’s the Goldilocks principle – you don’t want too little; you don’t want too much.

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icon for podpress  Hear George & Mary-Lynn discuss entrepreneurs & chaos on The BIGG Success Show! Click the player to hear the podcast: Play Now | Play in Popup | Download

Employees want stability

Entrepreneurs thrive in the midst of chaos. It’s a reality. However, it shouldn’t be a goal. For some entrepreneurs, it seems it is the goal. They try to go (and grow) too fast. The result is nothing is under control as David pointed out.

The problem with growing too fast is that most people (that means your employees) want stability at work. Stability equals security. So you need to make sure you provide as much as possible, even if it’s not something you need.

Here are two ways to help your people deal with chaos:

1. Direction. Speed without direction leads you off the track. You may go far but you won’t get where you want to go.

2. Priorities. Speed without priorities means you’re racing in a circle. You’re driving a lot but you’re not going anywhere.

Bad chaos and good chaos

Direction without speed won’t do you much good either, especially in today’s hyper-competitive business world. If everything is under control – if there’s no chaos – you’re not going fast enough.

But chaos can be good or it can be bad. It depends on its source. Consider these three examples:

1. An employee can create it. They don’t get on board with your vision and values. It creates a negative energy. You need to let them go.

2. Lack of structure may create it. In the early stages of a venture, culture trumps structure. As you start getting a handle on products and markets, you need to develop systems. But we entrepreneurs resist and it creates chaos. The result is poor customer service and inefficient employees.

3. Success creates it. Your customers love your products and your company. You’re scrambling to keep up with their demand. This is the kind of chaos you want! Keep pushing for BIGG success!

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Listen to The BIGG Success Show: Do Entrepreneurs Thrive on Chaos?

Direct link to The Bigg Success Show audio file | podcast:
http://traffic.libsyn.com/biggsuccess/00674-022211.mp3

Image in this post from mzacha

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