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Tag Archive: integrity

Artificial Dissemination – 3 Dangers

Written on July 22, 2009 by George Krueger & Mary-Lynn Foster in Personal Growth

lie We value honesty and integrity. We’re taught to tell the truth. Yet when we’re tested in the real world, sometimes we use artificial dissemination.

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A friend of one of our friends lied on his resume. He said he had graduated from college. The company found out that, while he was close, he hadn’t actually done all of the work to earn his degree. They fired him.

That’s one of the dangers of artificial dissemination. It can come back and bite you.

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george My dad used to say, “Son, always tell the truth. Then you won’t have to try to remember what you said.”

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marylynn
I understand his point. One lie often leads to another.

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Have you ever met someone who you came to know better over time? At some point, you realize they’re just full of bull caca. But what comes next is even more amazing …

You realize that they’ve told that old story so many times that they actually think it’s true themselves!

That’s the second danger of artificial dissemination: you start to believe it yourself.

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The next form of artificial dissemination is more subtle. In most cases it’s not an outright lie. It usually doesn’t start out as artificial dissemination.

Instead, it’s a failure to deliver on promises.

This can take two forms:

First, it may result from over-promising. Hyperbole, even (think Snagglepuss)!

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marylynn It’s important to be excited about what you do, but sometimes in our excitement … we overstate how well we do it!

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george Or we over-commit. And I know whereof I speak. I came by this one honestly because my Dad was the same way. Do you ever think you’ve suddenly been turned into some sort of super human who can do way more than you, the human, can actually get done? You stuff your schedule full and then … oh,oh … there’s no way you’re going to get it all done.

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It’s an honest mistake, but it has the same result. Artificial dissemination.

Second, we may not follow up. There are a number of reasons this may happen. It may be what we just said … we over-committed upfront.

It could be that we’re not organized. We need to record the promises we make. Then we need to schedule whatever actions are necessary to follow-up within the time we promised. We need a system!

Because without a system, we forget. Or we never get around to doing the things needed to deliver on our promise. And the result is the same …

It’s the third danger of artificial dissemination: people stop trusting you.

We’ll stop here for now … please join us next time when we’ll look at the other side of artificial dissemination. And this may surprise you. We’ll tell you how to use it as a tool for your bigg success!

Thank you so much for checking in with us today. We really appreciate it and that’s no lie! Until next time, here’s to your bigg success!

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Overstepping Stones

Close Encounters of the Rude Kind

Relationship Building Blocks

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Tags: audio, audioblog, bigg success, Business, dad, danger, dissemination, george krueger, hyperbole, image, integrity, lie, life, living, mary-lynn foster, media, people, podcast, promises, resume, the bigg success show, to tell the truth, trust, value honesty, Work

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The Lost Art of Making Change

Written on March 2, 2009 by George Krueger & Mary-Lynn Foster in Business, Relationships

change We don’t pay with cash too often, but one of our brother-in-laws does. A pet peeve of his is that people can’t (or don’t) make change properly anymore. You know, the way it used to be done. Starting with the amount of the sale and counting back the change up to the amount you gave them.

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Listen while you read! Click the purple player to hear George & Mary-Lynn discuss today's topic on The Bigg Success Show.: Play Now | Play in Popup | Download

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It seems like retail clerks either count out how much you have coming back or they just dump the change in your hand. Couldn’t they at least hand us the bills and the change separately? Or have one of those cool machines that spits out the change automatically?

So making change seems to be a lost art. Which made us wonder … what does that say about us?

That we can’t do math?

Because that really is what change-making, the old-fashioned way, requires of us. We depend on computers today, so we don’t have to do the math ourselves.

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george My first real at-risk business was a retail store. We’re going back over 20 years here. I hired a woman in her 50s as a clerk. She hated the new-fangled cash registers we had. But she was brilliant. She could figure out how much change the customer had coming back faster than the cash register!

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marylynn I wonder what percentage of retail clerks could do that today. Here’s another example – have you ever given a clerk the dollars plus some change so you get an even amount back? And they get confused about why you’re giving them extra money!

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Practice makes perfect

We found a fun game to practice your change making skills and we have a link to that site on our site today. You get to see the change accumulating in your little piggy bank every time you get an answer correct.

What counting back change properly says

We’re losing some of our skills while gaining others. That’s part of the evolutionary process, but we need to make sure we’re not losing something in the process.

As we talked about this, we realized that there is a very important reason to count back change the way it used to be done. It has far bigger implications than you might think.

But today, we suspect that many people don’t see the benefit of the custom and it’s a pretty important benefit. By counting back change properly, the customer is reassured that we’re giving them the correct amount of change back. It highlights our honesty and integrity.

So whether we use a computer or not, that’s the reason to do it – it builds trust.

That’s why we’re talking about this today. We have a zest for new technology and that’s good. We are on a quest to be more productive. That’s good. But we have to make sure that we’re not throwing out customs that build our relationships.

It’s one thing to lose a skill that can be done by a computer; it’s a totally different story if we stop doing something that enhances our relationship with people. So, here at Bigg Success, we’re reviewing our practices to make sure we aren’t neglecting actions that solidify our relationships with the people we depend on for our success.

Sometimes the old way of doing things is the right way to do them. Because we rarely distinguish ourselves by some bigg accomplishment. We set ourselves apart by things that seem insignificant. Bigg success often comes from little actions.

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Thanks so much for reading our post today. Join us next time when we continue on this thread but twist it in a different direction. We’ll talk about making change count. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes.

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Direct link to The Bigg Success Show audio file:
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Relationship Building Blocks

Failure to Do This Harms Relationships

(Image in today's post by kraziness)