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	<title>Bigg Successmanager | Bigg Success</title>
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	<description>Life On Your Own Terms</description>
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		<itunes:summary>Life On Your Own Terms</itunes:summary>
		<itunes:author>Bigg Success</itunes:author>
		<itunes:category text="Society &amp; Culture"/>
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			<itunes:name>Bigg Success</itunes:name>
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		<title>Own Your Life</title>
		<link>http://biggsuccess.com/2009/03/24/own-your-life/</link>
		<comments>http://biggsuccess.com/2009/03/24/own-your-life/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 07:00:50 +0000</pubDate>
		<dc:creator>George Krueger &#38; Mary-Lynn Foster</dc:creator>
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		<guid isPermaLink="false">http://biggsuccess.com/?p=1658</guid>
		<description><![CDATA[Last time, we talked about the definition of bigg success. We said that bigg success is life on your own terms. You might wonder if we&#8217;re being redundant when we say &#8220;your&#8221; &#8220;own&#8221; terms. We can understand why you might think that, but we felt that it was important to convey ownership explicitly. ___ ___...]]></description>
			<content:encoded><![CDATA[<p><img src="http://biggsuccess.com/wp-content/uploads/2009/03/loyot.jpg" border="1" alt="life on your own terms" hspace="10" vspace="1" width="126" align="right" /><a href="http://biggsuccess.com/?page_id=1655" target="_blank" title="Bigg Success: What is Bigg Success?">Last time, we talked about the definition of bigg success</a>. We said that bigg success is life on your own terms.
<p>You might wonder if we&rsquo;re being redundant when we say &ldquo;<em>your&rdquo; &ldquo;own&rdquo; terms</em>.  We can understand why you might think that, but we felt that it was important to convey <em>ownership</em> explicitly.</p>
<p style="background-color: #ffffff"><font color="#ffffff">___</font></p>
<h3></h3>
<p style="background-color: #ffffff"><font color="#ffffff">___</font></p>
<p>We&rsquo;ve heard about Brand You. It&rsquo;s useful to think about the brand image we present and how we market ourselves, but we think it doesn&rsquo;t go far enough. When it comes to creating your dream life, you are an enterprise level manager, not a brand manager.</p>
<h3>A new paradigm</h3>
<p> A new paradigm about the role we play in our own lives is gaining traction. Our definition of bigg success &ndash; life on your own terms &ndash; encompasses this new mindset.<br /> <em><br /> You are the entrepreneur of your own life.</em></p>
<p> We normally think being an entrepreneur means &ldquo;I own my own business.&rdquo;&nbsp; We&rsquo;re saying that, whether you&rsquo;re employed or self-employed, you are an entrepreneur.</p>
<p> You own your life.</p>
<p> You run it as you see fit.</p>
<p> You create the life that you want to live. Life on your own terms.</p>
<p> You bring together the resources necessary to build that life. You put the structure that is needed in place to achieve your bigg dream.</p>
<p> That&rsquo;s what an entrepreneur does.<br /> <br />
<h3> Your life is your enterprise</h3>
<p> It&rsquo;s not just about the work that you do. Your life is about more than that.</p>
<p> Entrepreneurs don&rsquo;t just sell a product or a service. They build a business, an entire enterprise.</p>
<p> Your life is your enterprise and you build the life you want. This encompasses both your professional and personal lives.</p>
<p> As the entrepreneur of your own life, it&rsquo;s crucial to find ways to make all the parts of your life work together. Even more than that, why not find a way to get all parts of your life working synergistically with one part adding to another and vice versa? Now that&rsquo;s bigg success!
<p style="background-color: #ffffff"><font color="#ffffff">___</font></p>
<table border="1" cellpadding="2">
<tr>
<th align="left"><font color="#800080">Would you like more tips and tools to live your life   on your own terms?<br /> </font><font color="#800080"><a href="http://visitor.constantcontact.com/d.jsp?m=1101877930203&amp;amp;p=oi" target="_blank" title="Subscribe to the Bigg Success Weekly">Subscribe to the Bigg Success   Weekly</a></font><font color="#800080"> &ndash; it&rsquo;s FREE! </font></th>
</tr>
</table>
<p style="background-color: #ffffff"><font color="#ffffff">___</font></p>
<h3>CBS resisted, but Lucy insisted</h3>
<p>Lucille Ball was the star of a popular radio show called <em>My Favorite Husband</em>. We&rsquo;re not sure how many husbands she had, but this show was about her favorite one!</p>
<p>She played the wife of a bank vice president. With the advent of television, CBS wanted to move her show to the new medium. But Lucy wanted her real-life husband, Desi Arnaz, to play her TV husband.</p>
<p> CBS resisted, but Lucy insisted.</p>
<p> The CBS executives eventually gave in and <em>I Love Lucy</em> became a bigg success.</p>
<p> Lucy was an entrepreneur! She lived her life on her own terms.</p>
<h3> A unique solution for raising the kids</h3>
<p> We know a couple who are divorced. They have young children.</p>
<p> Instead of fighting over custody, they have chosen to add on to their house so they can each go on with their lives and their children can be with both of them every day.</p>
<p> This is a unique solution that is working for them. What else matters? Some people think it&rsquo;s kind of strange, but why should these two people care?</p>
<p> They are entrepreneurs, living their life on their own terms.<br /> <br />
<h3> A merger that works</h3>
<p> We decided we wanted to work together, to merge our professional lives as well as our personal lives. We created Bigg Success to allow us to do that.</p>
<p> We travel together. We work together. We live together. We see each other all the time.</p>
<p> It wouldn&rsquo;t work for many couples, but it works for us. We&rsquo;re living our lives on our own terms.<br /> <br />
<h3> How about you?</h3>
<p> What does life on your own terms mean to you? How are you taking ownership of your life?</p>
<p> Share your story with us by leaving a comment below, calling us at 888.455.BIGG or sending us an e-mail at <a href="mailto:bigginfo@biggsuccess.com" target="_blank" title="bigginfo@biggsuccess.com">bigginfo@biggsuccess.com</a>.</p>
<p> By typing it or saying it, you will learn even more about yourself. Everyone else in the Bigg Success community learns too. The more we share, the more we all learn. Then we can reach bigg success even faster!</p>
<p> Thank you for sharing your time with us today.</p>
<p> Join us next time when we&rsquo;ll talk about the &ldquo;terms&rdquo; of life of your own terms.
<p><a href="http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=269019283" target="_blank" title="Subscribe to The Bigg Success Show in iTunes. "><strong>Subscribe to The Bigg Success Show in iTunes.&nbsp;</strong></a></p>
<p><strong><a href="http://feeds.feedburner.com/BiggSuccess" target="_blank" title="Subscribe to the Bigg Success feed.">Subscribe to the Bigg Success feed.</a></strong></p>
<p><strong>Direct link to The Bigg Success Show audio file: </strong><br /> <a href="http://media.libsyn.com/media/biggsuccess/00357-032409.mp3" target="_blank" title="The Bigg Success Show Audio File #357">http://media.libsyn.com/media/biggsuccess/00357-032409.mp3</a></p>
<p><strong>Related posts </strong></p>
<p><a href="http://biggsuccess.com/2009/03/23/what-is-bigg-success/" title="What is Bigg Success?">What is Bigg Success?</a></p>
<p><a href="http://biggsuccess.com/2009/03/25/the-power-of-defining-your-terms/" title="The Power of Defining Your Terms">The Power of Defining Your Terms</a></p>
<p><a href="http://biggsuccess.com/2009/03/26/the-5-elements-of-bigg-success/" title="The 5 Elements of Bigg Success">The 5 Elements of Bigg Success</a></p>
<p><a href="http://biggsuccess.com/2009/03/27/the-bigg-idea-behind-bigg-success/" title="The Bigg Idea Behind Bigg Success">The Bigg Idea Behind Bigg Success</a> </p>
]]></content:encoded>
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		<slash:comments>14</slash:comments>
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<itunes:duration>00:01:01</itunes:duration>
		<itunes:subtitle>Last time, we talked about the definition of bigg success. We said that bigg success is life on your own terms. You might wonder if ...</itunes:subtitle>
		<itunes:summary>Last time, we talked about the definition of bigg success. We said that bigg success is life on your own terms. You might wonder if we#8217;re being redundant when we say #8220;your#8221; #8220;own#8221; terms.  We can understand why you might think that, but we felt that it was important to convey ownership explicitly. ___  ___ We#8217;ve heard about Brand You. It#8217;s useful to think about the brand image we present and how we market ourselves, but we think it doesn#8217;t go far enough. When it comes to creating your dream life, you are an enterprise level manager, not a brand manager. A new paradigm A new paradigm about the role we play in our own lives is gaining traction. Our definition of bigg success #8211; life on your own terms #8211; encompasses this new mindset.  You are the entrepreneur of your own life.  We normally think being an entrepreneur means #8220;I own my own business.#8221;#160; We#8217;re saying that, whether you#8217;re employed or self-employed, you are an entrepreneur.  You own your life.  You run it as you see fit.  You create the life that you want to live. Life on your own terms.  You bring together the resources necessary to build that life. You put the structure that is needed in place to achieve your bigg dream.  That#8217;s what an entrepreneur does.  Your life is your enterprise It#8217;s not just about the work that you do. Your life is about more than that.  Entrepreneurs don#8217;t just sell a product or a service. They build a business, an entire enterprise.  Your life is your enterprise and you build the life you want. This encompasses both your professional and personal lives.  As the entrepreneur of your own life, it#8217;s crucial to find ways to make all the parts of your life work together. Even more than that, why not find a way to get all parts of your life working synergistically with one part adding to another and vice versa? Now that#8217;s bigg success! ___  	 		Would you like more tips and tools to live your life   on your own terms? Subscribe to the Bigg Success   Weekly #8211; it#8217;s FREE!  	  ___ CBS resisted, but Lucy insisted Lucille Ball was the star of a popular radio show called My Favorite Husband. We#8217;re not sure how many husbands she had, but this show was about her favorite one! She played the wife of a bank vice president. With the advent of television, CBS wanted to move her show to the new medium. But Lucy wanted her real-life husband, Desi Arnaz, to play her TV husband.  CBS resisted, but Lucy insisted.  The CBS executives eventually gave in and I Love Lucy became a bigg success.  Lucy was an entrepreneur! She lived her life on her own terms.    A unique solution for raising the kids We know a couple who are divorced. They have young children.  Instead of fighting over custody, they have chosen to add on to their house so they can each go on with their lives and their children can be with both of them every day.  This is a unique solution that is working for them. What else matters? Some people think it#8217;s kind of strange, but why should these two people care?  They are entrepreneurs, living their life on their own terms.  A merger that works We decided we wanted to work together, to merge our professional lives as well as our personal lives. We created Bigg Success to allow us to do that.  We travel together. We work together. We live together. We see each other all the time.  It wouldn#8217;t work for many couples, but it works for us. We#8217;re living our lives on our own terms.  How about you? What does life on your own terms mean to you? How are you taking ownership of your life?  Share your story with us by leaving a comment below, calling us at 888.455.BIGG or sending us an e-mail at bigginfo@biggsuccess.com.  By typing it or saying it, you will learn even more about yourself. Everyone else in the Bigg Success community learns too. The more we share, the more we all learn. Then we can reach bigg success even fast</itunes:summary>
		<itunes:keywords>Success</itunes:keywords>
		<itunes:author>bigginfo@biggsuccess.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
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		<title>2 Tips for More Effective Project Status Reports</title>
		<link>http://biggsuccess.com/2008/08/07/2-tips-for-more-effective-project-status-reports/</link>
		<comments>http://biggsuccess.com/2008/08/07/2-tips-for-more-effective-project-status-reports/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 05:30:27 +0000</pubDate>
		<dc:creator>George Krueger &#38; Mary-Lynn Foster</dc:creator>
				<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">http://biggsuccess.com/?p=1137</guid>
		<description><![CDATA[We visited with Ron Holohan today on The Bigg Success Show. Ron is a Certified Project Management Professional and is currently the Director of Program Management at Shure in Chicago. Ron also hosts a weekly project management internet radio show called The pm411.org Project Management Podcast, which has consistently been one of the top four...]]></description>
			<content:encoded><![CDATA[<p><img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-pm411.jpg" border="1" alt="pm411_logo" hspace="10" vspace="1" width="125" align="right" /> We visited with <a href="http://www.pm411.org" target="_blank" title="Ron Holohan">Ron Holohan</a> today on <font color="#660099"><strong>The Bigg Success Show</strong></font>. Ron is a Certified Project Management Professional and is currently the Director of Program Management at Shure in Chicago. Ron also hosts a weekly project management internet radio show called The pm411.org Project Management Podcast, which has consistently been one of the top four project management shows on iTunes.</p>
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<h3></h3>
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/marylynn.jpg" border="1" alt="marylynn" style="float: left; margin-right: 25px" /> We all know that project management can be a stickler. So we asked Ron to share two tips with us to create more effective project status reports.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-ron.jpg" border="1" alt="ron" style="float: left; margin-right: 25px" />The first tip is to focus only on the exceptions. What I mean by that is that you don&rsquo;t want to throw everything in the kitchen sink into your status reports. No one wants to read all that. They want to be able to look at your status report and pull out just the information they need. So focus on the exceptions &ndash; those issues that have changed since your previous report. Your audience only gets the information they need so your status report is short and concise.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/george.jpg" border="1" alt="george" style="float: left; margin-right: 25px" />I think that&rsquo;s a bigg one. It seems that you often see status reports that look like a &ldquo;mind dump.&rdquo; You see all the activity that&rsquo;s happened since the last report. You get bored with it so you&rsquo;re not able to help them.  might call it stubborn.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-ron.jpg" border="1" alt="ron" style="float: left; margin-right: 25px" />That&rsquo;s right. If someone wants to go back, they can always look at one of your previous reports for more information.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/marylynn.jpg" border="1" alt="marylynn" style="float: left; margin-right: 25px" /> Cut the fat &#8230; get to the meat. What&rsquo;s another tip?
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-ron.jpg" border="1" alt="ron" style="float: left; margin-right: 25px" />Another tip is to make your report as easy as possible to read. This is the same kind of ideas as Tip #1. You want to allow your audience to easily scan for details that interest them the most. One way to do that is by using something called &ldquo;Stoplight Reporting&rdquo; &ndash; you communicate progress by using different colors. A bullet point in green may mean this item is going according to plan. Yellow means that particular item needs to be watched. Red means action is required because that item is starting to go off track. You can actually use blue as well to indicate that particular item has been resolved or completed.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/marylynn.jpg" border="1" alt="marylynn" style="float: left; margin-right: 25px" /> Can you put a &ldquo;Don&rsquo;t Walk&rdquo; in there?
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-ron.jpg" border="1" alt="ron" style="float: left; margin-right: 25px" />That would be nice! Use short bullet points. You don&rsquo;t want to write a paragraph; this isn&rsquo;t going to win you a Pulitzer Prize. You&rsquo;re just trying to convey simple facts to your audience. Also, use tables where you can. They&rsquo;re great for listing things like milestones, budget information, or product material cost.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/george.jpg" border="1" alt="george" style="float: left; margin-right: 25px" />What&rsquo;s interesting about this to me is that some people are good with words or numbers, but other people are very visual. So you&rsquo;re giving your report in a way that allows your audience to consume it the way they prefer.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/marylynn.jpg" border="1" alt="marylynn" style="float: left; margin-right: 25px" /> I prefer stick figures!
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-admin/images/george.jpg" border="1" alt="george" style="float: left; margin-right: 25px" />It&rsquo;s a great system that you&rsquo;ve outlined with the different colors. You instantly can see what&rsquo;s going on. Now I assume what you talk about are the &ldquo;yellows&rdquo; and the &ldquo;reds&rdquo;.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p> <img src="http://biggsuccess.com/wp-content/uploads/2008/08/00194-ron.jpg" border="1" alt="ron" style="float: left; margin-right: 25px" />That&rsquo;s right. So if I was reading the report, my eyes would naturally look for those yellow and red bullets that need my attention the most.
<p style="background-color: #ffffff"><font color="#ffffff">.</font></p>
<p><strong>Ron&rsquo;s freebie!<br /> </strong>Ron has a <a href="http://pm411.org/templates/" target="_blank" title="free status report template ">free status report template </a>available for you, complete with a Stoplight along with other great templates.</p>
<p> Thanks Ron for sharing your fantastic tips with us!</p>
<p><a href="http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=269019283" target="_blank" title="Subscribe to The Bigg Success Show in iTunes. "><strong>Subscribe to The Bigg Success Show in iTunes.&nbsp;</strong></a></p>
<p><strong><a href="http://feeds.feedburner.com/BiggSuccess" target="_blank" title="Subscribe to the Bigg Success feed.">Subscribe to the Bigg Success feed.</a></strong>&nbsp;</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
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<itunes:duration>00:01:01</itunes:duration>
		<itunes:subtitle>We visited with Ron Holohan today on The Bigg Success Show. Ron is a Certified Project Management Professional and is currently the Director of ...</itunes:subtitle>
		<itunes:summary>We visited with Ron Holohan today on The Bigg Success Show. Ron is a Certified Project Management Professional and is currently the Director of Program Management at Shure in Chicago. Ron also hosts a weekly project management internet radio show called The pm411.org Project Management Podcast, which has consistently been one of the top four project management shows on iTunes. .  .  We all know that project management can be a stickler. So we asked Ron to share two tips with us to create more effective project status reports. . The first tip is to focus only on the exceptions. What I mean by that is that you don#8217;t want to throw everything in the kitchen sink into your status reports. No one wants to read all that. They want to be able to look at your status report and pull out just the information they need. So focus on the exceptions #8211; those issues that have changed since your previous report. Your audience only gets the information they need so your status report is short and concise. . I think that#8217;s a bigg one. It seems that you often see status reports that look like a #8220;mind dump.#8221; You see all the activity that#8217;s happened since the last report. You get bored with it so you#8217;re not able to help them.  might call it stubborn. . That#8217;s right. If someone wants to go back, they can always look at one of your previous reports for more information. .  Cut the fat ... get to the meat. What#8217;s another tip? . . Another tip is to make your report as easy as possible to read. This is the same kind of ideas as Tip #1. You want to allow your audience to easily scan for details that interest them the most. One way to do that is by using something called #8220;Stoplight Reporting#8221; #8211; you communicate progress by using different colors. A bullet point in green may mean this item is going according to plan. Yellow means that particular item needs to be watched. Red means action is required because that item is starting to go off track. You can actually use blue as well to indicate that particular item has been resolved or completed. .  Can you put a #8220;Don#8217;t Walk#8221; in there? . . That would be nice! Use short bullet points. You don#8217;t want to write a paragraph; this isn#8217;t going to win you a Pulitzer Prize. You#8217;re just trying to convey simple facts to your audience. Also, use tables where you can. They#8217;re great for listing things like milestones, budget information, or product material cost. . What#8217;s interesting about this to me is that some people are good with words or numbers, but other people are very visual. So you#8217;re giving your report in a way that allows your audience to consume it the way they prefer. .  I prefer stick figures! . . It#8217;s a great system that you#8217;ve outlined with the different colors. You instantly can see what#8217;s going on. Now I assume what you talk about are the #8220;yellows#8221; and the #8220;reds#8221;. . That#8217;s right. So if I was reading the report, my eyes would naturally look for those yellow and red bullets that need my attention the most. . Ron#8217;s freebie! Ron has a free status report template available for you, complete with a Stoplight along with other great templates.  Thanks Ron for sharing your fantastic tips with us! Subscribe to The Bigg Success Show in iTunes.#160; Subscribe to the Bigg Success feed.#160;</itunes:summary>
		<itunes:keywords>Business,,Time,Management</itunes:keywords>
		<itunes:author>bigginfo@biggsuccess.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
	</item>
		<item>
		<title>I May Have to Fire an Employee. Any Suggestions?</title>
		<link>http://biggsuccess.com/2008/06/12/i-may-have-to-fire-an-employee-any-suggestions/</link>
		<comments>http://biggsuccess.com/2008/06/12/i-may-have-to-fire-an-employee-any-suggestions/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 05:30:37 +0000</pubDate>
		<dc:creator>George Krueger &#38; Mary-Lynn Foster</dc:creator>
				<category><![CDATA[Bigg Solutions]]></category>
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		<category><![CDATA[milk bone]]></category>
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		<category><![CDATA[real world]]></category>
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		<category><![CDATA[the bigg success show]]></category>

		<guid isPermaLink="false">http://biggsuccess.com/?p=886</guid>
		<description><![CDATA[Bigg Challenge Rick has been a manager now for about six months. He has an employee who is under-performing. Rick thinks he may need to fire this employee, but he&#8217;s never done that before. He says he would welcome any suggestions we can provide. Bigg AdviceDo you remember the Cheers episode where Norm Peterson became...]]></description>
			<content:encoded><![CDATA[<p>
<p><img src="http://biggsuccess.com/wp-content/uploads/2008/06/00154-trump.jpg" border="1" hspace="10" vspace="1" width="138" align="right" /><strong>Bigg Challenge 	 </strong><br />Rick has been a manager now for about six months. He has an employee who is under-performing. Rick thinks he may need to fire this employee, but he&rsquo;s never done that before. He says he would welcome any suggestions we can provide.</p>
<h3></h3>
<p><strong>Bigg Advice</strong><br />Do you remember the Cheers episode where Norm Peterson became the executive&rsquo;s executioner &ndash; his job was to fire people. So he took them out for drinks and, by the time it was done, the employee who was being fired felt sorry for Norm. Because as Norm once said, </p>
<p>&ldquo;It&rsquo;s a dog eat dog world and I&rsquo;m wearing Milk Bone underwear.&rdquo;</p>
<p>So there&rsquo;s one option, but not one that we necessarily recommend for the real world!</p>
<p><strong>Company procedures</strong><br />Look to your company&rsquo;s policy manual for guidance on how to proceed.&nbsp; Also, discuss this with your boss so you fully understand company protocol and precedents.<br /><strong><br />No surprises</strong><br />Except for the most egregious situations, you&rsquo;ve done something wrong if it&rsquo;s a surprise. To make sure they&rsquo;re not surprised, you should follow a process. For example, issue a series of warnings with repercussions for not correcting the performance deficiencies<br /><strong><br />Round and round we go</strong><br />Sit down with your employee and explain the problem. Discuss what needs to be done to correct it, tell him or her when you&rsquo;ll review performance again, and outline the consequences if it&rsquo;s not corrected (e.g. a 3-day suspension without pay). </p>
<p>At the scheduled time, repeat this process. This time the ramifications have to be greater. (e.g. termination of employment). So if you reach this review and the situation hasn&rsquo;t improved significantly, the result should be obvious to your employee.</p>
<p>You&rsquo;re giving them a chance to improve their performance and also covering your liability because you&rsquo;ll document this entire process and have them sign off each step of the way.<br /><strong><br />An example</strong><br />George said that in his early days in business, he was managing his field staff. They worked without direct supervision because they performed work at the customer&rsquo;s home or office. George had hired a young man who just couldn&rsquo;t work without ongoing oversight.</p>
<p>George went through the rounds outlined above with little improvement. Finally, he let the employee go. He recommended that this young man get a job in a place where someone could watch over him. </p>
<p>He encouraged the young man come back and reapply for employment once he got used to working in a supervised environment. That never happened because the young man found that he liked working with supervision better. </p>
<p>Firing someone doesn&rsquo;t have to be negative. Offer any help you can provide. Make suggestions. And realize that sometimes it&rsquo;s just not a good fit &ndash; it doesn&rsquo;t mean they&rsquo;re a bad person, or that they couldn&rsquo;t be helpful to any employer. It just means it&rsquo;s not working out for both of you here.</p>
<p>Thanks, Rick, for sharing your bigg challenge. We&rsquo;re sure you&rsquo;ll handle it just fine.</p>

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<p><a href="http://biggsuccess.com/bigg-articles/one-minute-manager-and-corporate-layoffs/" title="The One Minute Manager and Corporate Layoffs">The One Minute Manager and Corporate Layoffs</a></p>
<p><a href="http://biggsuccess.com/2008/05/07/offer-criticism-without-being-critical/" title="How to Offer Criticism Without Being Critical">How to Offer Criticism Without Being Critical</a>&nbsp;</p>
<p><em><strong>(Image by <a href="http://flickr.com/photos/w00kie/4358863/" target="_&quot;blank&quot;">w00kie</a>, <a href="http://creativecommons.org/licenses/by-nd/2.0/deed.en-us" target="_&quot;blank&quot;">CC 2.0</a>)</strong></em></p>
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			<wfw:commentRss>http://biggsuccess.com/2008/06/12/i-may-have-to-fire-an-employee-any-suggestions/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		<enclosure url="http://media.libsyn.com/media/biggsuccess/00154-061208.mp3" length="1" type="audio/mpeg"/>
<itunes:duration>00:01:01</itunes:duration>
		<itunes:subtitle>Bigg Challenge 	 Rick has been a manager now for about six months. He has an employee who is under-performing. Rick thinks he may need ...</itunes:subtitle>
		<itunes:summary>Bigg Challenge 	 Rick has been a manager now for about six months. He has an employee who is under-performing. Rick thinks he may need to fire this employee, but he#8217;s never done that before. He says he would welcome any suggestions we can provide.Bigg AdviceDo you remember the Cheers episode where Norm Peterson became the executive#8217;s executioner #8211; his job was to fire people. So he took them out for drinks and, by the time it was done, the employee who was being fired felt sorry for Norm. Because as Norm once said, #8220;It#8217;s a dog eat dog world and I#8217;m wearing Milk Bone underwear.#8221;So there#8217;s one option, but not one that we necessarily recommend for the real world!Company proceduresLook to your company#8217;s policy manual for guidance on how to proceed.#160; Also, discuss this with your boss so you fully understand company protocol and precedents.No surprisesExcept for the most egregious situations, you#8217;ve done something wrong if it#8217;s a surprise. To make sure they#8217;re not surprised, you should follow a process. For example, issue a series of warnings with repercussions for not correcting the performance deficienciesRound and round we goSit down with your employee and explain the problem. Discuss what needs to be done to correct it, tell him or her when you#8217;ll review performance again, and outline the consequences if it#8217;s not corrected (e.g. a 3-day suspension without pay). At the scheduled time, repeat this process. This time the ramifications have to be greater. (e.g. termination of employment). So if you reach this review and the situation hasn#8217;t improved significantly, the result should be obvious to your employee.You#8217;re giving them a chance to improve their performance and also covering your liability because you#8217;ll document this entire process and have them sign off each step of the way.An exampleGeorge said that in his early days in business, he was managing his field staff. They worked without direct supervision because they performed work at the customer#8217;s home or office. George had hired a young man who just couldn#8217;t work without ongoing oversight.George went through the rounds outlined above with little improvement. Finally, he let the employee go. He recommended that this young man get a job in a place where someone could watch over him. He encouraged the young man come back and reapply for employment once he got used to working in a supervised environment. That never happened because the young man found that he liked working with supervision better. Firing someone doesn#8217;t have to be negative. Offer any help you can provide. Make suggestions. And realize that sometimes it#8217;s just not a good fit #8211; it doesn#8217;t mean they#8217;re a bad person, or that they couldn#8217;t be helpful to any employer. It just means it#8217;s not working out for both of you here.Thanks, Rick, for sharing your bigg challenge. We#8217;re sure you#8217;ll handle it just fine.Related postsThe One Minute Manager and Corporate LayoffsHow to Offer Criticism Without Being Critical#160;(Image by w00kie, CC 2.0)</itunes:summary>
		<itunes:keywords>Bigg,Solutions,,Business,,Business,Ownership,,Challenge,,Leadership,,Management</itunes:keywords>
		<itunes:author>bigginfo@biggsuccess.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
	</item>
		<item>
		<title>Interviewing Tips For The First-Time Manager</title>
		<link>http://biggsuccess.com/2008/03/06/interviewing-tips-for-the-first-time-manager/</link>
		<comments>http://biggsuccess.com/2008/03/06/interviewing-tips-for-the-first-time-manager/#comments</comments>
		<pubDate>Thu, 06 Mar 2008 06:13:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Bigg Solutions]]></category>
		<category><![CDATA[Challenge]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[advice]]></category>
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		<category><![CDATA[first management]]></category>
		<category><![CDATA[interview]]></category>
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		<category><![CDATA[mistake]]></category>

		<guid isPermaLink="false">http://biggsuccess.com/2008/03/06/interviewing-tips-for-the-first-time-manager/</guid>
		<description><![CDATA[&#160; Bigg ChallengeAdam just got promoted into his first management position. He has a position that needs to be filled. He would like some tips on interviewing so he makes a good hiring decision.Bigg Advice &#8211; 4 Tips For Interviewers #1 &#8211; Set the tone upfront. Create an environment that will put your candidate at...]]></description>
			<content:encoded><![CDATA[<div style="text-align: center"><img src="http://biggsuccess.com/wp-content/uploads/2008/03/dog_in_tie.jpg" border="1" alt="dog_in_tie" title="dog_in_tie" width="142" height="175" />&nbsp;</div>
<h3></h3>
<p><strong>Bigg Challenge</strong><br />Adam just got promoted into his first management position. He has a position that needs to be filled. He would like some tips on interviewing so he makes a good hiring decision.<br /><strong><br />Bigg Advice &ndash; 4 Tips For Interviewers</strong></p>
<p><strong>#1 &ndash; Set the tone upfront. </strong><br />Create an environment that will put your candidate at ease. Start off the interview by saying something like &#8230;</p>
<p>&ldquo;I just want to chat with you today so we get to know each other better. I have some questions for you. But I also want to answer all your questions, so you know if this is the right job for you.&rdquo;</p>
<p><strong>#2 &ndash; Remain neutral throughout the interview. </strong><br />Novice interviewers often make the mistake of making leading questions or statements. For example, let&rsquo;s say you&rsquo;re interviewing someone who tells you that he left his previous job because he couldn&rsquo;t make it to work by 8 AM every day. </p>
<p>You should NOT respond, &ldquo;That&rsquo;s not a very good reason for leaving a job, is it?&rdquo; </p>
<p>Because if you do, your candidate will edit his answers from that point on. You won&rsquo;t uncover the real person.</p>
<p>Another thing you don&rsquo;t want to do is sell the candidate on the job UNTIL you know you want to offer it to them. You want to explain, not sell, throughout most of the interview.</p>
<p><strong>#3 &ndash; Find out what the candidate DID do rather than what the candidate WOULD do. </strong><br />It&rsquo;s easy to give hypothetical answers. But you&rsquo;re not learning about the candidate&rsquo;s ACTIONS; you&rsquo;re learning about his or her INTENTIONS. It&rsquo;s easy to make New Year&rsquo;s resolutions. It&rsquo;s much harder to keep them. </p>
<p><strong>#4 &ndash; Follow-up, follow-up, follow-up. </strong><br />Ask a question. Listen attentively. Then follow-up. Keep drilling down to learn all you can about the real person underneath the candidate. </p>
<p><strong>A sample portion of an interview</strong><br />On the show, George played the role of an interviewer and Mary-Lynn played the part of the interviewee to illustrate some of these concepts. </p>
<p><strong>George:</strong> Why are you thinking about leaving your current job?</p>
<p><strong>Mary-Lynn:</strong> I&rsquo;m looking for a more positive environment.</p>
<p><strong>George:</strong> A more positive environment?</p>
<p><strong>Mary-Lynn:</strong> Yeah, where people want to work together and help each other be more productive.</p>
<p><strong>George:</strong> And that doesn&rsquo;t happen where you work now?</p>
<p><strong>Mary-Lynn:</strong> No, there&rsquo;s a lot of office politicking there. </p>
<p><strong>George:</strong> Could you give me an example of that?</p>
<p><strong>Mary-Lynn:</strong> My boss has a few favorite people. They get all the cushy assignments. All the rest of us get the leftovers.<br /><strong><br />George:</strong> So what have you done to try to resolve that?</p>
<p>At this point, Mary-Lynn may describe exactly what she did. Or maybe she didn&rsquo;t do anything &ndash; leaving is her answer. Isn&rsquo;t it good to know she solves problems by running from them? </p>
<p>She may say something more about her supervisor. As you inquire about other supervisors, you may find that she has never had a supervisor she liked. If you hire her, you&rsquo;ll be the next supervisor she can&rsquo;t work for!</p>
<p>Notice that George never commented, positively or negatively, about anything. And he kept following up to learn exactly what Mary-Lynn meant.</p>
<p>He asked four follow-up questions &ndash; that&rsquo;s what it took to learn something significant about Mary-Lynn in this role playing exercise. That&rsquo;s the way it works &ndash; you have to keep following up until you&rsquo;re satisfied.</p>
<p>Thanks, Adam for sharing your bigg challenge with us. We wish you bigg success!</p>
<div align="center"> </div>
<p>
<table border="1" cellpadding="2">
<tbody>
<tr>
<th align="center"><font color="#000000">Are you facing a bigg challenge? E-mail it to us at <a href="mailto:bigginfo@biggsuccess.com">bigginfo@biggsuccess.com</a></font></th>
</tr>
</tbody>
</table>
<p>Our bigg quote today is by an unknown author:</p>
<div align="center"><strong>&ldquo;If you think hiring professionals is expensive, try hiring amateurs.&rdquo;</strong></div>
<p>So take the time to hire right so you don&rsquo;t waste time on the wrong hire.</p>
<p>Next time, we&rsquo;ll discuss some simple tips to get rid of clutter and save an hour a day. Until then, here&rsquo;s to your bigg success!</p>
<p><a href="http://feeds.feedburner.com/BiggSuccess" target="_blank" title="Subscribe to the Bigg Success feed."><strong>Subscribe to the Bigg Success feed.</strong></a></p>
<p><a href="http://biggsuccess.com/category/challenge/" title="More Bigg Challenges">More Bigg Challenges&nbsp;</a></p>
<p><strong>(Image by <a href="http://www.flickr.com/photos/melissa22/1737082112/" target="_&quot;blank&quot;">My Boy Dodger</a>, <a href="http://creativecommons.org/licenses/by-nd/2.0/deed.en-us" target="_&quot;blank&quot;">CC 2.0</a>)</strong></p>
]]></content:encoded>
			<wfw:commentRss>http://biggsuccess.com/2008/03/06/interviewing-tips-for-the-first-time-manager/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		<enclosure url="http://media.libsyn.com/media/biggsuccess/00084-030608.mp3" length="1" type="audio/mpeg"/>
<itunes:duration>00:01:01</itunes:duration>
		<itunes:subtitle>#160;Bigg ChallengeAdam just got promoted into his first management position. He has a position that needs to be filled. He would like some tips on ...</itunes:subtitle>
		<itunes:summary>#160;Bigg ChallengeAdam just got promoted into his first management position. He has a position that needs to be filled. He would like some tips on interviewing so he makes a good hiring decision.Bigg Advice #8211; 4 Tips For Interviewers#1 #8211; Set the tone upfront. Create an environment that will put your candidate at ease. Start off the interview by saying something like ...#8220;I just want to chat with you today so we get to know each other better. I have some questions for you. But I also want to answer all your questions, so you know if this is the right job for you.#8221;#2 #8211; Remain neutral throughout the interview. Novice interviewers often make the mistake of making leading questions or statements. For example, let#8217;s say you#8217;re interviewing someone who tells you that he left his previous job because he couldn#8217;t make it to work by 8 AM every day. You should NOT respond, #8220;That#8217;s not a very good reason for leaving a job, is it?#8221; Because if you do, your candidate will edit his answers from that point on. You won#8217;t uncover the real person.Another thing you don#8217;t want to do is sell the candidate on the job UNTIL you know you want to offer it to them. You want to explain, not sell, throughout most of the interview.#3 #8211; Find out what the candidate DID do rather than what the candidate WOULD do. It#8217;s easy to give hypothetical answers. But you#8217;re not learning about the candidate#8217;s ACTIONS; you#8217;re learning about his or her INTENTIONS. It#8217;s easy to make New Year#8217;s resolutions. It#8217;s much harder to keep them. #4 #8211; Follow-up, follow-up, follow-up. Ask a question. Listen attentively. Then follow-up. Keep drilling down to learn all you can about the real person underneath the candidate. A sample portion of an interviewOn the show, George played the role of an interviewer and Mary-Lynn played the part of the interviewee to illustrate some of these concepts. George: Why are you thinking about leaving your current job?Mary-Lynn: I#8217;m looking for a more positive environment.George: A more positive environment?Mary-Lynn: Yeah, where people want to work together and help each other be more productive.George: And that doesn#8217;t happen where you work now?Mary-Lynn: No, there#8217;s a lot of office politicking there. George: Could you give me an example of that?Mary-Lynn: My boss has a few favorite people. They get all the cushy assignments. All the rest of us get the leftovers.George: So what have you done to try to resolve that?At this point, Mary-Lynn may describe exactly what she did. Or maybe she didn#8217;t do anything #8211; leaving is her answer. Isn#8217;t it good to know she solves problems by running from them? She may say something more about her supervisor. As you inquire about other supervisors, you may find that she has never had a supervisor she liked. If you hire her, you#8217;ll be the next supervisor she can#8217;t work for!Notice that George never commented, positively or negatively, about anything. And he kept following up to learn exactly what Mary-Lynn meant.He asked four follow-up questions #8211; that#8217;s what it took to learn something significant about Mary-Lynn in this role playing exercise. That#8217;s the way it works #8211; you have to keep following up until you#8217;re satisfied.Thanks, Adam for sharing your bigg challenge with us. We wish you bigg success!    Are you facing a bigg challenge? E-mail it to us at bigginfo@biggsuccess.com   Our bigg quote today is by an unknown author:#8220;If you think hiring professionals is expensive, try hiring amateurs.#8221;So take the time to hire right so you don#8217;t waste time on the wrong hire.Next time, we#8217;ll discuss some simple tips to get rid of clutter and save an hour a day. Until then, here#8217;s to your bigg success!Subscribe to the Bigg Success feed.More Bigg Challenges#160;(Image by My Boy Dodger, CC 2.0)</itunes:summary>
		<itunes:keywords>Bigg,Solutions,,Challenge,,Communication,,Management</itunes:keywords>
		<itunes:author>bigginfo@biggsuccess.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
	</item>
		<item>
		<title>CYA: Does It Pay?</title>
		<link>http://biggsuccess.com/2008/01/29/cya-does-it-pay/</link>
		<comments>http://biggsuccess.com/2008/01/29/cya-does-it-pay/#comments</comments>
		<pubDate>Tue, 29 Jan 2008 06:13:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Personality]]></category>
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		<category><![CDATA[blame+shifters]]></category>
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		<guid isPermaLink="false">http://biggsuccess.com/?p=185</guid>
		<description><![CDATA[You&#8217;ve probably encountered people who never take responsibility for ANYTHING. That&#8217;s what sparked today&#8217;s blog &#8211; Does it pay to shift the blame? On the show, Mary-Lynn said that she believes it DOES pay. She said she is not a blame-shifter herself, but she has worked with them. In her experience, they often get away...]]></description>
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<p>You&rsquo;ve probably encountered people who never take responsibility for ANYTHING. That&rsquo;s what sparked today&rsquo;s blog &ndash; </p>
<p>Does it pay to shift the blame?</p>
<p>On the show, Mary-Lynn said that she believes it DOES pay.</p>
<p>She said she is not a blame-shifter herself, but she has worked with them. In her experience, they often get away with it. Sometimes they even get rewarded with promotions or a better job!</p>
<p>George retorted that it may work short-term, but it DOES NOT pay in the long run. He talked about a manager he had who never accepted responsibility. He knew that meant one of two things &ndash; either she wasn&rsquo;t doing anything, or she was passing the buck. So he fired her.</p>
<p>It hurts morale when employees see people getting away with not accepting responsibility. George said he learned this lesson the hard way &ndash; after firing an employee, another employee asked why it took him so long!</p>
<p>As an employee, you don&rsquo;t have many options when you&rsquo;re working with a blame-shifter. However, there is one thing you can do &ndash; document, document, document. You don&rsquo;t want to get blamed for THEIR mistakes.</p>
<p>However, as a leader, you can create a culture where it&rsquo;s okay to accept blame. That&rsquo;s important because your employees are often afraid of the consequences of owning up to their mistakes.</p>
<p><strong>So focus on fixing the problem, not the blame. </strong></p>
<p>To rephrase an old saying, &ldquo;It&rsquo;s amazing how much gets accomplished when no one cares who gets the blame.&rdquo;</p>
<p>In our society today, we seem to do the opposite &ndash; we rush to find SOMEBODY to blame, rather than fixing the problem. Mary-Lynn said that&rsquo;s why it pays to be a blame-shifter. </p>
<p>George said he remembered an employee who always blamed something or someone. George told him that he had a lot of potential. He wouldn&rsquo;t get fired for making a mistake, but he was going to get fired if he didn&rsquo;t start taking responsibility. </p>
<p>He became one of George&rsquo;s top managers. That won&rsquo;t work with all employees, but it will work with the ones you want to keep.</p>
<p><strong>Admit your mistakes</strong><br />Lead by example &ndash; when your employees see you admitting mistakes, they&rsquo;ll feel safe doing the same. </p>
<p>Distribute the credit liberally and focus the blame conservatively. Give more credit to your team; accept more blame yourself. You&rsquo;ll win the hearts and minds of your team when you do this.</p>
<p><strong>How to get away with shifting the blame</strong><br />George said that there was one way you might get away with always shifting the blame. </p>
<p>Be a moving target.</p>
<p>If you&rsquo;re constantly moving from job to job, company to company, place to place, you might get away with it in the long run. But do you really want to live that life &ndash; always looking over your shoulder, always worrying that you&rsquo;ll be found out?</p>
<p>Mary-Lynn responded that blame-shifters do move &ndash; and it&rsquo;s usually UP &ndash; to a better job!</p>
<p> </p>
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<th align="center"><font color="#800080"> What do you think? Does CYA pay?</font></th>
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<p>Our bigg quote today is by the great writer, Oscar Wilde.<br /><strong><br /></strong></p>
<div align="center"><strong>&ldquo;It&rsquo;s not whether you win or lose; it&rsquo;s how you place the blame.&rdquo;</strong></div>
<p>&nbsp;<br />In the game of life, great teams experience the thrill of victory and the agony of defeat together, not as individuals.</p>
<p>Next time, we&rsquo;ll discuss what you can learn from jugglers. Until then, here&rsquo;s to your bigg success!</p>
<p><strong>Related posts</strong></p>
<p><a href="http://biggsuccess.com/2008/01/10/getting-the-credit-you-deserve/" title="Getting The Credit You Deserve">Getting The Credit You Deserve</a>&nbsp;</p>
<p>&nbsp;</p>
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		<enclosure url="http://media.libsyn.com/media/biggsuccess/00057-012908.mp3" length="1" type="audio/mpeg"/>
<itunes:duration>00:01:01</itunes:duration>
		<itunes:subtitle>You#8217;ve probably encountered people who never take responsibility for ANYTHING. That#8217;s what sparked today#8217;s blog #8211; Does it pay to shift the blame?On ...</itunes:subtitle>
		<itunes:summary>You#8217;ve probably encountered people who never take responsibility for ANYTHING. That#8217;s what sparked today#8217;s blog #8211; Does it pay to shift the blame?On the show, Mary-Lynn said that she believes it DOES pay.She said she is not a blame-shifter herself, but she has worked with them. In her experience, they often get away with it. Sometimes they even get rewarded with promotions or a better job!George retorted that it may work short-term, but it DOES NOT pay in the long run. He talked about a manager he had who never accepted responsibility. He knew that meant one of two things #8211; either she wasn#8217;t doing anything, or she was passing the buck. So he fired her.It hurts morale when employees see people getting away with not accepting responsibility. George said he learned this lesson the hard way #8211; after firing an employee, another employee asked why it took him so long!As an employee, you don#8217;t have many options when you#8217;re working with a blame-shifter. However, there is one thing you can do #8211; document, document, document. You don#8217;t want to get blamed for THEIR mistakes.However, as a leader, you can create a culture where it#8217;s okay to accept blame. That#8217;s important because your employees are often afraid of the consequences of owning up to their mistakes.So focus on fixing the problem, not the blame. To rephrase an old saying, #8220;It#8217;s amazing how much gets accomplished when no one cares who gets the blame.#8221;In our society today, we seem to do the opposite #8211; we rush to find SOMEBODY to blame, rather than fixing the problem. Mary-Lynn said that#8217;s why it pays to be a blame-shifter. George said he remembered an employee who always blamed something or someone. George told him that he had a lot of potential. He wouldn#8217;t get fired for making a mistake, but he was going to get fired if he didn#8217;t start taking responsibility. He became one of George#8217;s top managers. That won#8217;t work with all employees, but it will work with the ones you want to keep.Admit your mistakesLead by example #8211; when your employees see you admitting mistakes, they#8217;ll feel safe doing the same. Distribute the credit liberally and focus the blame conservatively. Give more credit to your team; accept more blame yourself. You#8217;ll win the hearts and minds of your team when you do this.How to get away with shifting the blameGeorge said that there was one way you might get away with always shifting the blame. Be a moving target.If you#8217;re constantly moving from job to job, company to company, place to place, you might get away with it in the long run. But do you really want to live that life #8211; always looking over your shoulder, always worrying that you#8217;ll be found out?Mary-Lynn responded that blame-shifters do move #8211; and it#8217;s usually UP #8211; to a better job!    What do you think? Does CYA pay?  Our bigg quote today is by the great writer, Oscar Wilde.#8220;It#8217;s not whether you win or lose; it#8217;s how you place the blame.#8221;#160;In the game of life, great teams experience the thrill of victory and the agony of defeat together, not as individuals.Next time, we#8217;ll discuss what you can learn from jugglers. Until then, here#8217;s to your bigg success!Related postsGetting The Credit You Deserve#160;#160;</itunes:summary>
		<itunes:keywords>Leadership,,Personality,,Relationships</itunes:keywords>
		<itunes:author>bigginfo@biggsuccess.com</itunes:author>
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