Tag Archive: old-fashioned

Reading and wRiting

Back-to-SchoolIt’s Back-to-School and we’re doing a ten-part series on lifelong learning. We’re kicking it off with three shows on the 3 R’s – Reading, wRiting and aRithmetic.

Last time, we talked about reading. Today we’re going to get into the second R – writing.

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icon for podpress  Listen to George & Mary-Lynn discuss today's topic on The Bigg Success Show! Click the purple player to listen while your read: Play Now | Play in Popup | Download

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A note on note-taking

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georgeOne thought I had, as we were preparing for this show, is how many people don’t write. Here’s what I mean by that: it always amazes me how few people take notes at training sessions, meetings and conferences. I don’t have empirical evidence for this, but I will tell you that my best employees always took notes. My best students are prodigious note-takers.

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marylynnGeorge, do you think they succeed because they take notes or do they have other characteristics, which may lead to a propensity for taking notes, which propel them to success?

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georgeGood question, Mary-Lynn. I don’t really know the answer to that, but I would guess the latter of the two. It reminds me of something my Dad used to say, “A short pencil is better than a long memory!”

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marylynnThe act of taking notes helps you recall it later with less effort. It helps you digest the material more fully. You learn faster which means you reach bigg success faster.

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A process with a purpose

Whereas reading involves comprehending a message, writing is about crafting a message. They’re both communication, an absolutely vital skill today.

One of the chief skills is learning how to word your message so your reader not only understands it, but it moves things forward. Writing is a process with a purpose. Keep your purpose in mind throughout the process.

The blank sheet

When we talk about writing these days, we usually think of sitting in front of our computer screen typing. There may be value in taking a trip back in time and doing it the old fashioned way.

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georgeI often find that, when I’m planning the bigg picture and trying to set direction, it’s helpful to sit down with just a blank sheet of paper and a pen.

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marylynnYou may work better on your notebook or computer. Do whatever works for you. But there is something magical about physical paper and pen that can’t be fully replicated on the computer.

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georgeWhen I’m brainstorming, I think one of the benefits to pen and paper is to have all the ideas right there in front of me. When I’m using a word processor, I tend to edit a lot. When I write it down on paper, I may cross it out but it’s still there. Sometimes that helps me find a path I may not have found otherwise.

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marylynnYou usually end up transferring those ideas into a document on your computer, don’t you George?

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georgeUsually but not always. Sometimes it’s a work-in-progress for awhile. Sometimes I go back and forth. It just depends.

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Your most important audience

Our point is that sometimes the most important audience for your writing is yourself. When you transfer your thoughts onto paper, magic happens.

You may find your ideas aren’t as fully developed as you thought. At least we often do.

You will definitely discover that putting your thoughts in writing makes the intangible tangible. You can physically see it instead of just seeing it in your mind. When you can see it, you can be it! You can be a bigg success!

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There’s a great new book out. It’s called Trust Agents and we couldn’t possibly recommend a book more highly. Plus you’ll never meet two people who practice what they preach more than the two authors. Check it out for yourself!

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We can’t thank you enough for reading our post today. Next time, we’ll talk about the third R – arithmetic – and personal finance. Please join us. Until then, here’s to your bigg success!

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00462-081809.mp3

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The Lost Art of Making Change

change We don’t pay with cash too often, but one of our brother-in-laws does. A pet peeve of his is that people can’t (or don’t) make change properly anymore. You know, the way it used to be done. Starting with the amount of the sale and counting back the change up to the amount you gave them.

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icon for podpress  Listen while you read! Click the purple player to hear George & Mary-Lynn discuss today's topic on The Bigg Success Show.: Play Now | Play in Popup | Download

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It seems like retail clerks either count out how much you have coming back or they just dump the change in your hand. Couldn’t they at least hand us the bills and the change separately? Or have one of those cool machines that spits out the change automatically?

So making change seems to be a lost art. Which made us wonder … what does that say about us?

That we can’t do math?

Because that really is what change-making, the old-fashioned way, requires of us. We depend on computers today, so we don’t have to do the math ourselves.

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georgeMy first real at-risk business was a retail store. We’re going back over 20 years here. I hired a woman in her 50s as a clerk. She hated the new-fangled cash registers we had. But she was brilliant. She could figure out how much change the customer had coming back faster than the cash register!

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marylynnI wonder what percentage of retail clerks could do that today. Here’s another example – have you ever given a clerk the dollars plus some change so you get an even amount back? And they get confused about why you’re giving them extra money!

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Practice makes perfect

We found a fun game to practice your change making skills and we have a link to that site on our site today. You get to see the change accumulating in your little piggy bank every time you get an answer correct.

What counting back change properly says

We’re losing some of our skills while gaining others. That’s part of the evolutionary process, but we need to make sure we’re not losing something in the process.

As we talked about this, we realized that there is a very important reason to count back change the way it used to be done. It has far bigger implications than you might think.

But today, we suspect that many people don’t see the benefit of the custom and it’s a pretty important benefit. By counting back change properly, the customer is reassured that we’re giving them the correct amount of change back. It highlights our honesty and integrity.

So whether we use a computer or not, that’s the reason to do it – it builds trust.

That’s why we’re talking about this today. We have a zest for new technology and that’s good. We are on a quest to be more productive. That’s good. But we have to make sure that we’re not throwing out customs that build our relationships.

It’s one thing to lose a skill that can be done by a computer; it’s a totally different story if we stop doing something that enhances our relationship with people. So, here at Bigg Success, we’re reviewing our practices to make sure we aren’t neglecting actions that solidify our relationships with the people we depend on for our success.

Sometimes the old way of doing things is the right way to do them. Because we rarely distinguish ourselves by some bigg accomplishment. We set ourselves apart by things that seem insignificant. Bigg success often comes from little actions.

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Thanks so much for reading our post today. Join us next time when we continue on this thread but twist it in a different direction. We’ll talk about making change count. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00341-030209.mp3

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