Tag Archive: organize

Behaviors that Cost You Money

thinking_moneyForbes recently published an article on fifteen ways that your laziness is costing you money. It’s an interesting list and well worth your time to check it out.

One of their examples is not sending in rebate offers. We must confess to missing out on this opportunity before. But how long does it really take to fill out the form and send it in?

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Manufacturers know that a lot of us will figure that rebate into the price when we buy the item. However, we’ll never actually get around to sending in the form.

It’s a promotion without a deal!

One behavior may look like another

Have you ever noticed that people who are shy often get labeled “stuck up”? The two can look very similar on the surface.

The author of the article blames this on laziness. We wonder if it could be something else. Using the rebate example, what really caused you to miss out on that rebate?

Was it laziness or disorganization?

Maybe you got home, set down the rebate form and then it got buried underneath a pile of papers. It wasn’t laziness that caused you to miss out, it was lack of organization.

Was it laziness or different priorities?

Maybe there were fifteen other things on your to-do list. The next thing you knew, the rebate period had expired. It wasn’t laziness; it was that other things were more important.

Was it laziness or inertia?

Perhaps you have a routine and filing this rebate in a timely manner doesn’t fit it. Or you’re not good at following up on things in general. The ebb and flow of your daily activities doesn’t allow time for these intermittent events.

Was it laziness or a lack of understanding?

Could it be that you haven’t translated that $50 rebate into dinner out? You don’t see the benefit of filling out the form. If we were talking about something more complex, maybe you just don’t understand the task at hand.

Was it laziness or too much ambition?

It’s interesting that the reason you didn’t fill out the rebate form and mail it in could be the opposite of laziness. You may be so busy pursuing your goals that you really don’t have time for anything else. 

You have to diagnose properly to find the right prescription.

Seek to discover the real underlying reason why you aren’t accomplishing something. Be careful with labels. When you come up with a label, ask yourself if it could be something else in disguise.

Price isn’t the only factor

“Getting the best rate on your savings account” was first on their list. To get the best rate, they advise you to check with online banks because they often pay better rates than local banks.

It’s reasonable advice, except it strikes us that this article was written for entrepreneurs. It makes price (or in this case, return) the only issue.

What about that local bank that supports your local community which supports you?

Doesn’t that count for anything?

Our advice is to build a relationship with a banker so, when you need money to grow your business, you’ll have a place to go.

We understand this mindset of maximizing returns. But you have to be careful not to see the world too simplistically. There are more factors at play.

This doesn’t just apply to local banks. How about local stores and local restaurants? We have nothing against chains, many of which are franchises with local owners.

Local business supports local communities. Shouldn’t that be part of your buying decision?

We’re coming out of a period of time where we put profit above people. Isn’t it time that we all think about our community along with commerce?

If you’re a local business person or just an engaged member of your community, that’s a part of bigg success!

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Thanks so much for reading our post today. Please join us next time when we’ll discuss charging more for your services. Until then, here’s to your bigg success!

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Direct link to The Bigg Success Show audio file:
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(Image in today's post by svilen001)

3 Questions to Make Your Business Better

question As business owners, we often hear that we have to work on our business, not just in it. It’s a concept that sounds simple when you say it, but how do you get started?

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icon for podpress  Hear George & Mary-Lynn discuss today's topic on The Bigg Success Show! Click the purple player: Play Now | Play in Popup | Download

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A lot of entrepreneurs thrive on bending the rules so the starting point isn’t always obvious. You have to create the rules – the operating system – so you will have time to work on your business in the future.

So, early in your business, you work on your business by working in your business!

You begin to develop those systems that will make delegation to your future employees more effective. To do that, ask yourself three questions:

  • What is your vision of the perfect transaction?
    Map out a transaction from beginning to end. Think about what you want your customers to experience during each step of the process. This will include: your advertising, the first interaction, and the closing of the transaction. But don’t forget to include what happens internally to support the transaction and follow-up with the customer.

But here’s the interesting thing when you bring your customers’ perspective in – every customer probably has one or two little things that they really like. If you can gear your organization to make that one customer happy on that one point, you’ll probably thrill the rest of your customers by doing it! They probably want it, too. They just haven’t vocalized it.

  • How can you improve one thing one percent?
    Take your bigg picture and bring in all the things that your customers have told you and begin working on one at a time.

We have a confession to make … these three questions aren’t ours. They come straight out of Ken Blanchard’s Raving Fans. It highlights these three questions through a great story and we highly recommend that you read his great book.

So these three questions will improve your performance, help you develop your operating systems, and keep you focused on the most important people in your business – your customers.

Putting it to work

Now you want to improve one thing one percent. We saw a great example of this in action. A company had their entire process mapped out on the wall of their conference room.

They had all these sticky notes up on the wall. Each sticky note represented something they wanted to test – something that represented a potential one percent improvement. These suggestions had been made by customers and by employees.

That’s what makes this concept so useful. It’s a great tool to get employee buy-in.

They get on board because they can see that their suggestions are being considered. More than that, they may get tested. The test results may call for full implementation!

It makes your employees feel like they’re a significant part of something bigger. They are valued. That leads to bigg success with your employees. 

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Get the tips and tools you need to be a BIGG success.
Subscribe to the Bigg Success Weekly – it’s FREE!

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Thanks for checking in on us today. Join us next time as we make a special announcement – a new beginning for Bigg Success. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00354-031909.mp3

Related posts

One-Up Yourself for Bigg Success

How to Get Your Employees to Own Their Job, Not Just Do It

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