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Starting from Scratch – Part 2

scratch_beginnings Today on The Bigg Success Show, we continued our discussion with Adam Shepard. Adam is the author of the book Scratch Beginnings, which describes his year-long real-life experiment to see if the American Dream is still alive. Last time, Adam told us about the initial stages of his experiment and what it took to begin his path toward independence. Let’s get back to the conversation …

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georgeAdam, have you ever thought about becoming a Wall Street investment banker, losing all your money and turning to the government for help?

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adam_shepard
I have not.

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marylynnMaybe that would be an interesting experiment! Adam, there was a guy in the homeless shelter who said something to you that helped you get a job that paid well. Can you tell us about that?

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adam_shepardThat’s my favorite part of this story. That was really the turning point for me in Charleston. I had been applying for jobs and two weeks in, nobody was hiring me. I was having spaghetti dinner at the homeless shelter one night and complaining about the economy. I mean, here I am – Adam Shepard, the king of the American Dream, “you can do it,” I’m proving the Dream – and I was complaining at a homeless shelter! The great thing about the shelter is that nobody is afraid to share their opinion; they’ll tell you what they really think. There was a guy – Phil Coleman – who piped in and said that I had to go out there and get the job. They weren’t going to call the shelter, which was the number I had put on the application. So I went to the moving company the next day, just like Phil Coleman had told me. I said, “Kurt, my name is Adam Shepard. I’m the greatest mover you’re going to find. So hire me or not. I’ll come in and work a day for free.” I just gave him this speech and he hired me on the spot. What’s interesting is that I took advice from a guy at the shelter who I wouldn’t have looked twice at in my “real life.” So that was a great humbling experience and it helped me turn the corner on this whole project.

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marylynnSomething else – you waited for that guy at the moving company to show up. I think a lot of us expect that phone call. We think we’ve done our part. We went in and filled out the application. Now they need to call us. But Phil encouraged you to go and do whatever you had to so you could have a face-to-face meeting with the guy who would hire you.

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adam_shepardExactly. And the moving company job was a job that I wanted. I was going to do anything possible until he sent me out the door with a definitive no. It’s a job that requires skill, of course, but it’s a skill you can learn if you’re willing to work. I wanted to meet the guys who were doing this work. It’s crazy – everybody’s moved their little apartment or home. But I wanted to meet these guys who were moving furniture eight to ten hours a day, six days a week, week after week after week.

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george
Or maybe even eighteen hours a day, at least once?

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adam_shepardOh, yeah, the eighteen-and-half hour move. That was just crazy, an incredible experience – to start at nine in the morning and finish, literally, in the middle of the night. The great thing about that move, and I won’t get into detail about it now, was that every move after that was a piece of cake! Once you’ve done a move like that, you’re ready for anything. It was tough; it was a challenge for sure, but it prepared me for the next steps.

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georgeHere’s something that intrigued me, Adam. You got a good job but you didn’t move out of the shelter right away. Man, I think I would have booked it. Why did you stay?

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adam_shepardThere are two reasons I stayed at the shelter. First of all, I was able to save money and then when I first moved out, I was able to buy a truck and I could move up from there. But also, I was meeting guys who were so much more fascinating than me. I wanted to be able to tell their story and to really talk to them and see where they come from. That’s what this was all about for me. It wasn’t just to dip into a homeless shelter for a week or two. I really wanted to stay there for a little while. But you’re right – the moving company was a great job to have – because I was able to go out, work hard, make $9 an hour and get a tip now and then. I was able to save a lot of money for sure.

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marylynnWe don’t want to tell anyone the ending, so we’ll stop here with the progression of the story. For anyone who has to go to a homeless shelter or wants to live vicariously through you, what are some tips for living in a homeless shelter?

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adam_shepardOh my gosh, so many tips. Bring your own soap. Bring your own toiletries and towel. When you go into a shelter, you have to keep to yourself. I didn’t go in and act like I was above the shelter. I went in, hung out, and sat in a corner. Eventually, I was able to work my way in to be part of the group. I think that’s what’s so important – I had to humble myself. And the way I was able to connect with these guys was what was so great. Stereotypes are being shattered while some are being proven true. The bottom line … the whole way through here … is that you can’t take anything for granted. It doesn’t matter where you live – in a homeless shelter or on the Upper East Side – you can’t take anything for granted. That’s what this whole story is all about.

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georgeThat is awesome. What I learned from this, Adam, is that it pays to spend money on conditioner but not lunch because you ate Vienna sausages on crackers for lunch. So we learned a lot about you just in those choices!

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marylynn
Even if you’re poor, you can be vain!

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We thank Adam so much for sharing his story with us. We highly recommend that you read his great book, Scratch Beginnings.

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00279-120408.mp3

Related posts

Starting from Scratch – Part 1

Finding Your Passion One Week at a Time

Am I Paying My Salesperson Too Much?

Bigg Challenge
Max is a business owner. He hired a salesman about a year ago. Max put him on the same compensation plan that his other sales people were on (a small base salary with an incentive).

 
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The guy has done a phenomenal job. Max’s company is showing record sales and profits, largely due to this sales person. But here’s the problem: this salesman is now making more money than Max.

Max wants to know if he should adjust his salesperson’s compensation.

Bigg Advice
What should you do about this, Max? Here’s what we think …

Nothing!

Here’s why …

Is it costing too much?
It is possible to over-compensate your people. You can’t design a system where a small number of top performers win bigg while the company loses money.

But that’s not the case here. You’re also making more money, Max. So if it ain’t broke, don’t fix it!

Handle with care
We’ve heard of great sales people who were let go when a situation like this occurred. It does happen. But remember the nursery rhyme about the goose that laid the golden egg?

This sales person is the goose. Handle him with care. Like the old Proverb says,

“Kill not the goose that lays the golden eggs.”

Your bigg payoff
Don’t miss the bigg picture. The bigg payoff for owning a business often isn’t what you make each year. It’s what you make when you sell it.

You’re building an asset whose value is based on the income of the business, sometimes called owner’s cash flow. As your bottom line increases, so does the value of your asset. That’s your bigg payoff.

How you can get paid more
You’re making record sales and profits so you can probably afford to add another salesperson. Before you do, look at your infrastructure and capacity to make sure you can support an additional salesperson.

If you can, then go for it!

There’s a good chance, if you do that, you’ll be the highest paid employee of the company again!

Model this employee
We would suggest cloning, but okay … we won’t go there! 

So try to find someone with traits and characteristics similar to this salesperson. To do that, think about what you know about him.

What industry did he come from, if he came from outside your industry?

What experience did he have?

What education?

Are there any other clues you can get from his background?

If you did a personality assessment as part of your hiring process, what did his look like?

And ask your sales person if he knows anybody who might work out well. Bigg goal-getters know bigg goal-getters.

Thanks Max for sending us your bigg challenge. We wish you bigg success!

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Are You Choking Your Chicken?

Sam Walton’s Rules for Building a Business 

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