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Customer Disservice: Policies That Repel Customers

Written on July 9, 2008 by George Krueger & Mary-Lynn Foster in Business, Management, Money

We've been thinking about customer service lately, inspired by a trip and a book.

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I was in Chicago recently and I had to use the restroom. I saw this little hot dog place. I thought that I could grab a dog for lunch and use their bathroom. As I approached the door, I saw a sign. [...]

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Warren Buffet’s Single Piece of Wisdom

Written on July 8, 2008 by George Krueger & Mary-Lynn Foster in Personal Growth

A bigg salute to Josh Whitford, who writes the Unconventional Marketing blog, for inspiring today’s post.
Josh read the The 4-Hour Workweek, written by Tim Ferriss, and decided to accept the challenge to contact a famous person. Josh chose Warren Buffett.

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He wrote a letter to Buffett asking him for “his single piece of wisdom” and [...]

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