Tag Archive: thank you

The 3 Rs of Bigg Success – Part 3

Back-to-SchoolIt’s Back-to-School time and we’re in the middle of a ten-part series on lifelong learning. We started by talking about the 3 R’s from our school days – reading, writing and arithmetic. Now we’re talking about the 3 R’s of bigg success.

So far we’ve discussed two of them – responsibility and resiliency. Today we’ll chat about the 3rd R of bigg success – relationships.

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icon for podpress  Hear George & Mary-Lynn discuss today's topic on The Bigg Success Show! Click the purple player to listen while you read: Play Now | Play in Popup | Download

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We are living in the age of interdependence. It’s amazing how much can be accomplished by working together.

It all starts with a relationship. We’re moving forward by jumping back. Relationships have always been important. Now it’s possible for any of us to build a worldwide network of relationships for work and play!

The value of your network

The single greatest asset you can possess today is your network. It will never show up on a Balance Sheet. It’s really difficult to put a hard number to it. But its value shows up when you need to accomplish something.

Are you able to reach out to the people in your network to get it done?
How many people are between you and the person you need to talk to?
How quickly were you able to get it done?
How long it would take a person without your network?

These are the signs of value in your network. Of course, the value of a single relationship can be thought of as the amount of goodwill you have with a person.

So the value of your network is simply the sum of those individual amounts.

6 ways to build up your Goodwill account

You are the entrepreneur of your life. As the entrepreneur, you want to build value. So here are 6 tips to build goodwill in your network, one relationship at a time.

  • Listen attentively.

The more interested you are in another person, the more interesting you’ll be to them. The more impressed you are by them, the more impressed they’ll be with you.

Isn’t that ironic? By making them feel important, you’ll be important to them.

So listen. Really listen.

If you’re communicating face-to-face, put any and all mobile devices away. Act as if there is no bigger fish with whom you might want to converse. Look them in the eye. Really pay attention with all of your attention.

You don’t have to do it for hours. You can excuse yourself. But while you’re talking with them, make it all about them.

Once you get this one down, the rest are easy.

  • Be genuine.

You probably immediately see how this dovetails with our first tip. People can spot a fake quickly.

Sincerely value them. The only way we know to show them that you sincerely value them is to actually sincerely value them!

As a human being.

Not a connection. Not a contact. Not a sale. Not a prospect. Not a means to an end.

As a real person with feelings and dreams and fears. As a person with whom you relate on a personal basis.

  • Understand what bigg success means to them.

This won’t be your first question. But if you are going to build a relationship, it’s important to determine what they are trying to accomplish.

What does life on your own terms mean to them?

It’s unlikely that you will ever utter those words directly. You will uncover this by listening attentively. There’s Tip 1 again!

When you discover what they are trying to do, you can look for ways to help them.

  • Help is a two-way street.

As you uncover the layers that exist, you will be able to share your knowledge, resources and network with them. By doing so, you become a valuable part of their network.

But it has to be a two-way street. If they never reciprocate, then you don’t have a relationship.

You have a feudal system. You’re not their servant. They should be looking for ways to help you too.

  • Show your appreciation.

One of the most powerful sentences you can utter is “Thank you”.

When they share their knowledge with you, thank them. When they provide a resource, thank them. When they connect you with someone in their network, thank them. Also follow up to let them know how it turned out.

  • Be patient. 

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georgeI’ve had friends for years who were just that – friends. Sure, we may have done some business with each other, but nothing of any significance. Then suddenly an opportunity presents itself and they become a vital partner. You just never know.

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marylynnSo maintain your existing relationships. Build new relationships. It’s likely that the time will come when you will be able to work together in a mutually beneficial way.

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Until then, have some fun and enjoy the friendship! Life comes down to relationships and experiences. Build relationships and you’ll be a bigg success!

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Thank you so much for reading our post today. Next time, we’ll discuss the best source for learning how to reach bigg success. Please join us. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00466-082409.mp3

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The Two Most Powerful Words You Can Use

We were pleased to welcome Steve Harper, author of The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business, to The Bigg Success Show today.

 
icon for podpress  HEAR THE BIGG SUCCESS SHOW: Play Now | Play in Popup | Download

Steve shared the two most powerful words you can use … thank you.

People take these two words for granted or don’t use them enough. Steve said that in his work of helping people create bigger and better relationships, he has noticed that relationships accelerate when you recognize people who have helped you out. People want to feel appreciated for what they’ve done for you.

It’s sad to say that this simple philosophy of thanking people can set you apart from all of your competitors. But because so many people fail to show any appreciation, it will if you regularly show your gratitude.

We discussed three specific groups of people that you should thank. Now don’t think this list is all-inclusive. It’s just all we had time for!

Customers
One of the most important times to say thanks is when someone does business with you and your company (or the company for whom you work). Show your sincere appreciation to your customers. Making this a habit will open doors with that customer, and with people that customer knows.

People who introduced you to someone
Another important time to say thanks is when someone connects you with someone else. If you show them your appreciation, you’ll make an impression and reinforce their belief that you’re a good person to introduce to others.

Co-workers
This is so important today with good help increasingly harder to find. You should show your appreciation when the people you work with (or who work for you) go above and beyond their normal duties. They are far more likely to do it again when you recognized them for a job well done. They appreciate that you appreciate what they do for you.

As we told Steve … now we understand why Elvis was so popular. He didn’t just say, “Thank you.” He said, “Thank you very much!”

Steve’s #1 secret to success: Be a resource to others.
This goes along with the “thank you mentality”. Steve says that one mantra that he has always lived by is “The Treasure Chest Principle”.

The Treasure Chest principle holds that people are an unbelievable treasure chest of opportunity if you just take the time to pick the lock, lift the lid, and look at what’s inside.

Gain a true appreciation of the people that cross your path in life. One of the best, and quickest, ways to build better relationships, move up in your career, or build a better organization is to have this “resource mentality”.

You have to connect with the people who cross your path and engage them so you can find out how you can help them. If you do that with no expectation of anything in return, the ripples will come back to you.

Steve offers you a great resource
You can download a FREE chapter of The Ripple Effect at Steve’s site and learn about other services that he offers as well.

And in case you’re wondering, we didn’t forget to say “thank you” to Steve for sharing his time and wisdom with us today!

Our bigg quote comes from G.B. Stern:

“Silent gratitude isn’t much use to anyone.”

So don’t just think “Thanks”, thank out loud. 

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Next time, we’ll share three things to make your banker less intimidating. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Related posts

Relationship Building Blocks

5 Laws of Stratospheric Success

3 Keys to Effective Networking

The Other Pause that Refreshes

The Best Way to Build Your Personal Brand

Take the Work Out of Networking 

(Image by joka2000, CC 2.0)

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