Put people first. This starts with you. Your business should serve you, not the other way around.
It continues with your employees. You may not have any at first, but as your business grows, the need will likely arise. Don’t neglect these people. Happy employees lead to healthy profits – another one of the p’s as you’ll soon see.
But neither you nor your employees will have any job security if you don’t please your customers. Attracting and, more importantly, retaining customers should be job #1 for everyone in your business.
Your purpose lies where your passions and strengths intersect with a market need. You and your people are able to solve a problem for another group of people.
Your purpose defines your firm’s reason for being – your why. It should be easy to say and even easier to remember.
More importantly, your stated purpose explains the difference you make in the world. It should inspire you and your people to perform at your highest capacity.
Stated simply, a process is a set of procedures. A set of processes forms a system – more specifically, your operating system.
Purpose helps define the what while process describes the how. Purpose helps you determine the right things day to day. Process helps you do them the right way.
Together, purpose and process help you do the right things the right way. You need them both to be a BIGG success.
Finally, we come to the final P – profit. Contrary to many people’s misperceptions, profit is not a dirty word. Without profit:
- you won’t be able to replace equipment as it wears out
- you can’t repay your bank debt
- you won’t have any money to invest in growth
- you won’t be able to justify pay raises
- you won’t have the funds to hire more help
- you would be better off investing your time and money elsewhere
Even non-profit entrepreneurs have to earn a profit if they want to serve more people. It may come in a different form than a for-profit entrepreneur but – make no mistake – it is essential for all enterprises.
There you go – 4 P’s that lead to BIGG success!
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