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Are You Open to Opportunity?

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Warning! The stories you are about to hear are true. The names and some details have been omitted to protect the guilty parties!

Listen to this post! Click play to hear George & Mary-Lynn on The BIGG Success Show Podcast. (Duration 5:10)

Throwing away a new customer
We were on the phone with a business owner who told us about a prospect who had turned down a recent proposal.

He was bringing them a brand new customer. They didn’t have to invest any time, money or other organizational resources.

They turned him down flat.

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The First and Foremost Task of Entrepreneurial Leadership

Your resaon is the glue for BIGG SuccessWe saw an interesting article over at the Forbes site on why companies need a Chief Reason Officer. We disagree.

But we may be wrong.

Listen to this post! Click a player to hear George & Mary-Lynn on The BIGG Success Show! (Duration 4:02)


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We’re wrong if you run your business like an Undercover Boss.

  • If you can’t see past the ivory tower
  • If you don’t know what’s going on in your employee’s lives
  • If they don’t even recognize you

Then you need a Chief Reason Officer.

We’re wrong if your primary focus is your next quarterly report.

  • If you, knowingly or unknowingly, sacrifice the long-term for the short run
  • If you place cost-cutting ahead of innovation
  • If you put profit over people

Then you need a Chief Reason Officer.

We’re wrong if you can’t see people.

  • If you only see markets, niches, customers, accounts or contacts
  • If you can’t see people in pain, people who want a better life, people who need help

Then you need a Chief Reason Officer.

  • If you only see employees, staff, personnel, associates, team members, human resources, human capital or human assets
  • If you can’t see people with families and friends, people with a life outside of work, people with cares, concerns and stress that may or may not be related to their work, people trying to make the most of their lives, people with emotions, people just like you

Then you need a Chief Reason Officer.

We’re wrong if you’ve buried your head in the sand.

  • If you’re too old to pay attention
  • If you’re too close to retirement to take any risk
  • If you choose to ignore the rapid changes taking place today and refuse to adapt accordingly

Then you need a Chief Reason Officer.

Your first and foremost task as an entrepreneurial leader

“Your Reason” is the first and foremost task of entrepreneurial leadership.

“Your Reason” is the glue that holds everything together.

Crafting the Reason for your firm’s existence, sharing it with your people, keeping it constantly in front of everybody inside and outside your organization, and making it the foundation for all of your business decisions is the primary focus of successful entrepreneurial leaders.

  • Your company’s culture flows out of that Reason.

    It attracts people to your firm and keeps them there, all because your Reason clearly tells them the difference you will make together.

  • Your best people – the people you want – sign on to a Reason and the culture that stems from it.

    That’s it! They must understand your Reason so they can do their best work, make the best judgments, and so you can accomplish what you set out to do.

So whose job is it to keep the Reason front and center?

YOURS! As an entrepreneurial leader who wants to be a BIGG success, you know this is far too important to delegate to someone else.

And yet, if you do it right – every single one of your people will see themselves as Reason Officers.

Customer Service shouldn’t only happen at the desk beneath the sign. Keeping your Reason at the forefront is too BIGG a job for just one person.

Make it everybody’s job for your BIGG success!

What do you think? Should companies have a Chief Reason Officer?

Direct link to The Bigg Success Show audio file | podcast:
http://traffic.libsyn.com/biggsuccess/00844-011013.mp3

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The Simple Secret for a Successful Career

As complex as people may like to make it, there’s a simple secret for a successful career. It can be boiled down to one sentence.

Do your best doing what
you do best.

Let’s chat about the two parts of this simple phrase, which fully explains how to have a successful career.

Do your best

You can do your best no matter what:

  • Whether you currently have your dream gig or even if you don’t
  • Whether you’re at the top of the organization or at the bottom
  • Whether you’re having a good day or a bad one

In fact, BIGG success demands that you do your best every day. Ultimately, BIGG success is the feeling of fulfillment you get from striving to realize your full potential.

Doing your best is a high standard. But it’s part of the price you’ll willingly pay to become a BIGG success.

You can start where you are. You can start today. You can do your best.

Doing what you do best

Now we come to the exponential power in this simple sentence. It’s important to do your best. But it’s not enough.

In order to be a BIGG success in your career, you need to do what you do best. Here’s the good news:

Doing your best is much easier when you’re doing what you do best.

  • You’ll be more enthusiastic
  • You’ll have more energy
  • You’ll feel at one with yourself and the world

So how do you discover what you do best? Ask yourself:

  • What do you excel at?
  • What comes easily for you that others find difficult?
  • What’s in your DNA?

These are a few of the questions you can answer to determine what you do best. But don’t just be introspective.

  • Ask your friends
  • Ask your family
  • Ask your colleagues
  • Ask your boss
  • Ask your mentors
  • Ask anyone and everyone who may be able to offer you needed insight

Once you figure it out, take action! Look for opportunities to do what you do best. And do your best doing it. It leads to BIGG success.

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The Power of We Begins with Me

Blog Action Day | BIGG SuccessWe’re thrilled to participate in another Blog Action Day. Bloggers and podcasters like us from around the world and across the internet all post about a single subject.

And fittingly, this year’s theme is “The Power of We.”

Now that’s a theme we can get behind. In fact, our biggest challenge has been to filter through all of our BIGG ideas about this subject!

Listen to this post! Click a player to hear George & Mary-Lynn on The BIGG Success Show Podcast.
(Duration 5:00)


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The first Blog Action Day was in 2007. BIGG Success wasn’t around when they did it so we first participated in 2008. The theme that year was poverty.

Collaboration across continents

We bring this up because we talked about collaboration across continents that year. It was about a group of farmers in Ohio working with a group of farmers in Kenya to end poverty in a village of 5,000 people.

The power of we!

This amazing feat was started by the vision of one man – the minister in the village in Kenya. He didn’t want his people to be dependent on outsiders supplying food and other essentials.

Now we want to share two stories:

The Women Roofers

The Women Roofers are professional women – in the Rutherford County, North Carolina area – who voluntarily ban together to help people who can’t help themselves.

The power of we!

When a recent widow with no money found herself with a leaky roof, she made one phone call. The Women Roofers showed up in days, according to a story on CBS News.


Nell Bovender is the driving force behind the group. She arranges for donations of supplies and organizes the volunteers, who – in most cases – have never hammered a nail in a single shingle.

That doesn’t slow this group of BIGG goal-getters down one bit! They saw a problem and they’re fixing it one rooftop at a time.

Code for America

Code for America is also known as “The PeaceCorps for Geeks”. Tech stars take a year off to work here in the States, helping government use technology to solve persistent problems.

Founded by Jennifer Pahlka, this group built an app for the city of Boston that made a game out of keeping fire hydrants clear of snow. Citizens adopted a fire hydrant.

They could name it. They could paint it. But they had to shovel the snow away from it or risk losing their beloved hydrant.

It went viral – Honolulu now uses it to make sure their tsunami sirens have good batteries in them. Seattle uses it for storm sewers. In total, nine cities are using this app today.

They can do it faster and cheaper than government. In Jennifer’s TED talk, she offered another example – software to help parents decide which public school was best for their kid.

Through normal channels, this would have taken two years and $2 million dollars. Three people from Code for America only required two-and-a-half months.

The power of we!

The power of we begins with me!

But we haven’t told you the rest of the story. Jennifer closes her TED talk by saying we need to lend more than a voice. We need to lend a hand.

The power of we begins with me! To fully capitalize on the tremendous power of collective action, we must all take individual responsibility.

  • We can’t look at a situation and just complain. We have to be willing to take action as well.
  • We can’t wait for someone else. We have to be the one. In all the stories we shared here, there was one individual who inspired other individuals.

The power of we begins with me!

You can’t take on the problems of the world. But you can take on a problem in your corner of it. That’s BIGG success!

What are your experiences with the power of we?

Direct link to The Bigg Success Show audio file | podcast:
http://traffic.libsyn.com/biggsuccess/00832-101512.mp3

How to Identify Threats to Your Business and Career

identify threats to your business and career for BIGG SuccessMillennials don’t wear watches. A friend of ours recently said he doesn’t either. And he’s a boomer.

They don’t wear watches because they don’t need them. They use their smartphones.

The trend in watches may not be important to you. But it serves as a great example.

If you’re an entrepreneur, take note. But even if you aren’t, you can learn from this example.

Listen to this post! Click a player to hear George & Mary-Lynn on The BIGG Success Show Podcast. (Duration 4:20)


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The mistake we make too often

When we think about competition, we tend to think too directly. We only think about other businesses in our industry.

We go “head to head.” We “duke it out.”

It makes for great drama. But all the while, we may have a larger problem:

As strange as it sounds, your greatest competition may not come from your competitors. It may show up in the form of substitutes – smartphones replacing watches.

Sure, you should think about your competition. You should understand what they’re good at and what they’re not.

But as you consider the future of your business or your career, think long and hard about the threats to your livelihood.

3 important questions to ask

You need to think about more than just who your customer might use instead of you. You also need to ask:

  • What might a customer use instead of your product or service?

    In this example, a customer could replace their watch with their smartphone.

  • Why might it be different this time around?

    It’s not like smartphones are the first time we’ve had access to a clock other than a watch.

    Our cell phones had clocks on them. But they didn’t make this impact.

    So why is it different this time around? Because our smartphones are command central for most of us.

    We check our e-mail. We surf. We text. We take pictures. We play games. The phone is the least important part!

    If they’re not in our hand, they’re on the desk or table in front of us. They are ever present. We connect with the world through them.

    So why have a watch when you can just refer to the device you refer to for everything else? It’s just as easy (if not easier) to check the time on your smarthphone.

  • How might this new use affect your business or career?

    So smartphones may turn out to be a destructive technology to watch manufacturers and a disruptive technology to jewelry stores.

    If you’re in one of those businesses – as an owner or an employee – you would have to think about the effect it will have in the coming years.

    But don’t stop there. Figure out how you will respond now.

The key is to keep your eyes and ears open. Get outside your industry. Watch the trends.

Most of the things you see will have little or no impact on your business or your career. But once you in a while, you may something that will.

We’ve talked about this in a defensive way. But as you look and listen, you may discover an opportunity that leads to BIGG success!

Direct link to The Bigg Success Show audio file | podcast:
http://traffic.libsyn.com/biggsuccess/00826-090612.mp3

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