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Beyond Networking

Today on The Bigg Success Show, we welcomed Melissa Giovagnoli. Melissa is an author, speaker, coach and entrepreneur. Of her 11 books, four have been on the best seller’s list and one was featured on The Oprah Winfrey Show. She is one of the world’s leading experts on networking and has appeared on The Today Show, CNN, CNBC, and Fox. She was recently named the “best networker in Chicago” by Crain’s.


Networking vs. Networlding

We asked Melissa for her best networking tip. She says not to think of it as networking, but think of it as networlding, which is the title of one of her books. Networlding expands opportunities rather than limiting them.

As a networker, you might set a goal of meeting two people. If you’re a networlder, you would set a goal of meeting two people who you can form a long-term relationship with and build opportunities for you, for them, and for the greater good.

The “overstuffed Rolodex syndrome”

Many people confuse activity with accomplishment. You leverage your network by thinking about who would be good connections for you. Start with people who have complementary values. With the online world, you can have quality and quantity by being specific about what you ask for to create a vibrant exchange.

7 levels of support

Networking isn’t about taking. It’s also not about just giving. You can support people:  

  • Emotionally
  • By providing information
  • By providing knowledge (information plus experiences)
  • By promoting them
  • Through wisdom sharing (the 20 percent that will yield 80 percent)
  • By creating transformational opportunities
  • Community (creating the greatest good for the greatest number)

Links to Melissa’s sites

networlding2.org
This is Melissa’s most interactive community. The goal is for members to support each other in achieving their respective goals. You can create your own profile and build your own private circle around your special interest.

Networlding E-Learning
Here you’ll get six FREE lessons on networking for business and sales or networking for jobs.

Melissa will also help you with writing a book. If you’re really serious about it, contact her.

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Touching Others by Adding Your Personal Touch

Sometimes we forget what an impact we can make in the lives of others with our jobs. No matter what that job may be.

Barbara Glanz wrote a wonderful book called CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work. In this book, she tells the story of a person who attended one of her workshops about putting your own personal mark on your work.

The story is about Johnny, who is a bagger at a grocery store. Johnny took Barbara’s point to heart.

Here’s what Johnny did …

Johnny had an idea for putting his stamp on customer service. He would come up with a thought every day and put it in every customer’s grocery bag. 

He went home that night and asked his dad to teach him how to use the computer. You see, Johnny has Down’s syndrome. His dad helped him develop a three column by three row page.

When he gets home from work each night, Johnny finds a thought for the next day. Sometimes he can’t find a good one, so he makes one up! With his dad’s help, he types it into the computer. They copy it into the other eight sections of the page. Then they print it out.

Johnny cuts up the nine thoughts and then personally signs the back of each one … which means that Johnny signs at least 1,800 thoughts each day.

Here’s what happened as a result …

The store manager noticed that Johnny’s thoughts were in huge demand. He first noticed it when he was walking through the store one day and there was a long line. He immediately called for more lanes to be open.

But the customers didn’t move – they wanted to be in Johnny’s lane so they got his thought for the day! One customer told the store manager that she used to only shop at his store once a week. Now she only comes to his store – because she wants Johnny’s thought for the day! Johnny’s thought has turned shopping into an experience for his customers.

Other employees also noticed what Johnny was doing. The people in the floral department started thinking about how they could put their mark on customer service. Now, when a flower breaks off or isn’t going to be used, they don’t just throw it away like they used to. They find an elderly woman or a young girl and personally pin it on her!

One of the meat packers loves Snoopy. He bought 50,000 Snoopy stickers, which he puts on every piece of meat he packs. Johnny’s thought has made work fun for his co-workers.

So Johnny shows us that every single one of us has the ability to make a significant difference in the world. No matter what our job is.

We applaud Johnny’s bigg success!

Our bigg quote today is by William James, who said,

“Act as if what you do makes a difference.  It does.”

Sometimes a simple thought, put into action, creates a chain reaction.

Next time, we’ll discuss how to establish credit for the first time. Until then, here’s to your bigg success!

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How to Get from Where You Are to Where You Want to Be

We were pleased to visit with Jim Bouchard on The Bigg Success Show today. Jim is the author of Dynamic Components of Personal Power. Success the Black Belt Way. Jim turned his love for martial arts into a thriving martial arts business. From there he started his own publishing company and is now a successful author and speaker.


Jim shared 3 tips to get from where you are to where you want to be:


#1 – The only person responsible for you is you.

You don’t need, and shouldn’t depend on anybody to guarantee you anything. It’s nice when they offer and it’s nice to be helpful yourself. You become a much better resource to others and do more good in the world when you make yourself powerful. So get out there and do it!

#2 – Start with power.
Martial arts is all about developing power (e.g. power for a kick or a punch). Those same techniques work in life and business as well. Power is your ability or capacity to act or perform effectively. So perfection isn’t a destination; it’s a never-ending process. The more you embrace that process, the more prepared you are to take advantage of opportunities.

Of course, at times it’s easy to fall into the trap of feeling powerless. There may be conditions and circumstances beyond your control. At some point, though, you have to put on the brakes and take personal responsibility. Then focus on improving your ability and capacity to be open to opportunities.

#3 – Gratitude.
Jim says this could be first of the three in order of importance. He has a morning ritual that he practices no matter what’s he’s feeling that day. He doesn’t focus on what he doesn’t have; he spends a few moments expressing gratitude. Start your day being thankful for what you have.

For example, Jim says it’s wonderful for him to wake up every day and know that he’s in business with his wife and that she’s an extraordinary partner – both personally and n business. No matter what adversities they face, they can face them together and succeed. That’s a lot to be thankful for by itself!

George said he really hoped Mary-Lynn paid attention to that!

Download four chapters of Jim’s great book,
Dynamic Components of Personal Power. Success the Black Belt Way.
It’s FREE! Click Here.

Our bigg quote today comes from Jim Bouchard himself:

“You only stand on the mountain top for a moment.
It’s the journey that provides all the best memories.”

So even when the going gets tough, enjoy every moment of your climb to the top.

We thank Jim for sharing his time and wisdom with us!

Next time, we’ll look at how one young man made a bigg difference at work by adding his personal touch. Until then, here’s to your bigg success!

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(Image from jimbouchard.org

The Two Most Powerful Words You Can Use

We were pleased to welcome Steve Harper, author of The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business, to The Bigg Success Show today.

Steve shared the two most powerful words you can use … thank you.

People take these two words for granted or don’t use them enough. Steve said that in his work of helping people create bigger and better relationships, he has noticed that relationships accelerate when you recognize people who have helped you out. People want to feel appreciated for what they’ve done for you.

It’s sad to say that this simple philosophy of thanking people can set you apart from all of your competitors. But because so many people fail to show any appreciation, it will if you regularly show your gratitude.

We discussed three specific groups of people that you should thank. Now don’t think this list is all-inclusive. It’s just all we had time for!

Customers
One of the most important times to say thanks is when someone does business with you and your company (or the company for whom you work). Show your sincere appreciation to your customers. Making this a habit will open doors with that customer, and with people that customer knows.

People who introduced you to someone
Another important time to say thanks is when someone connects you with someone else. If you show them your appreciation, you’ll make an impression and reinforce their belief that you’re a good person to introduce to others.

Co-workers
This is so important today with good help increasingly harder to find. You should show your appreciation when the people you work with (or who work for you) go above and beyond their normal duties. They are far more likely to do it again when you recognized them for a job well done. They appreciate that you appreciate what they do for you.

As we told Steve … now we understand why Elvis was so popular. He didn’t just say, “Thank you.” He said, “Thank you very much!”

Steve’s #1 secret to success: Be a resource to others.
This goes along with the “thank you mentality”. Steve says that one mantra that he has always lived by is “The Treasure Chest Principle”.

The Treasure Chest principle holds that people are an unbelievable treasure chest of opportunity if you just take the time to pick the lock, lift the lid, and look at what’s inside.

Gain a true appreciation of the people that cross your path in life. One of the best, and quickest, ways to build better relationships, move up in your career, or build a better organization is to have this “resource mentality”.

You have to connect with the people who cross your path and engage them so you can find out how you can help them. If you do that with no expectation of anything in return, the ripples will come back to you.

Steve offers you a great resource
You can download a FREE chapter of The Ripple Effect at Steve’s site and learn about other services that he offers as well.

And in case you’re wondering, we didn’t forget to say “thank you” to Steve for sharing his time and wisdom with us today!

Our bigg quote comes from G.B. Stern:

“Silent gratitude isn’t much use to anyone.”

So don’t just think “Thanks”, thank out loud. 

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Next time, we’ll share three things to make your banker less intimidating. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

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How to Form Better Opinions and Make Better Decisions

On the show, George recalled a college class where one of his professors debated, all by himself, if CEOs were overpaid for an hour-and-twenty minutes. George said, at the end of class, he had no idea where his professor stood on the issue, but he understood executive compensation better than he ever imagined.

There’s a relatively new concept called “integrative thinking”.   It was developed by Roger Martin, Dean of the Rotman School of Management at the University of Toronto and author of the book The Opposable Mind: How Successful Leaders Win Through Integrative Thinking.

A lot of people form an opinion and then look for evidence that they’re right. Scientists do the opposite – they go into an experiment with a hypothesis and try to prove it wrong.

You know you fully understand the subject at hand when you can argue all sides of the issue equally well, like George’s professor did. You could be on the debate team and win the contest no matter which side you argued.

3 possible outcomes

#1 – You may stick with what you originally thought.
Only now it’s not an uninformed, or slightly formed, or narrowly formed, opinion. You can have full confidence in it.

#2 – You may decide that you had it wrong.

Upon investigation, you discover the best alternative is the other side. You’re truly a scientist at decision-making – you disproved your original hypothesis!

#3 – A third alternative
The most likely outcome is some combination of the other two. That’s the point of integrative thinking – finding the best option by building upon two diametrically opposed positions.

A simple example

Picture yourself out to dinner with a friend. Everything has been spectacular. Your server brings over the dessert tray. That internal debate begins – should you have dessert? The debate might go something like this:

Ooh, that looks delicious …. I want it.
Oh, I can’t have dessert tonight.

I really do have a sweet tooth tonight.
Man, that’s going right to my hips.

I haven’t treated myself for a long time.
It’s so bad for me.

I’ve been dieting & exercising, so it’s okay.
I’ll have to work out twice as hard tomorrow if I eat that.

I’m still a little hungry.
I don’t need to spend the money.

Hey, I wonder if my friend would like to split a dessert with me!

There it is … the third alternative! You started out on one side or another – you should have dessert … or … you should skip dessert. By fully thinking through the issue in this admittedly simple example, you arrived at an option that wasn’t considered when you started.

Usually the best decision is one we haven’t previously thought of because it builds upon our prior thoughts. And the result isn’t a compromise, it’s an improvement.

Our bigg quote today comes from Joseph Joubert:

“It is better to debate a question without settling
it than to settle a question without debating it.”

Debate it now so you won’t question your decision later.

Next time, we’ll discuss why anything we can do, you can do better! Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

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Pages

10 Laws of Survival and Success

By Bigg Success Staff
03-17-08

Bigg Book Review 

book_cover

It all started as a speech. The speech was received so well that Mark Amtower wrote a book from it – Why Epiphanies Never Occur to Couch Potatoes.

Mark, a noted consultant, speaker, radio host, and author, thinks that everyone experiences epiphanies that help us understand reality. However, not everyone recognizes them for what they are – nuggets of wisdom that will make a difference in your life.

We highly recommend this book to you, especially if you’re the leader of an organization. However, it is a great read for anyone who wants to take the high road through life.

At its essence, this book is about adopting an ethical standard for living. That standard, which leads to survival and success, springs from these ten laws: 

#10 – The Law of Tithing
The more successful you are, the more you must contribute to your community.

#9 – The Law of the Food Chain

You must accurately define your market position to maintain momentum.

#8 – The Law of Communication
Simply and truthfully state who you are and what you do.

#7 – The Law of Fidelity

Be loyal to people with influence in your personal and professional life or you may be viewed as unstable and untrustworthy.

#6 – The Law of Divine Right to Attention
You will receive the amount of attention you deserve, base on the value you deliver.

#5 – The Law of Spontaneous Generation
You gain both mindshare and market share incrementally, not instantly.

#4 – The Law of Market Ownership

Market share is rented, not owned. Remain humble and continue to learn.

#3 – The Law of Creation

Epiphanies are worthless without action. Action creates more epiphanies.

#2 – The Law of Leverage
If you live in accordance with the previous eight laws, you’ll be hard to move.

#1 – The Law of Gravitational Pull
If you’re in harmony with the previous nine laws, people will be pulled to you and your chosen niche.

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Hear today's lesson and laugh on The Bigg Success Show. 

Busting Into A Niche

By Bigg Success Staff
02-13-08

Success Stories 
 

There are experts on everything these days. Just ask Elisabeth Squires, who’s also known as “The Boob Lady”. That’s because she’s the author of the book – bOObs: A Guide to Your Girls – which was released last October.

Since then, she’s been very busy. She was featured on Good Morning America. She’s gone on tour to promote her book. And she’s sold nearly 10,000 copies!

And made a lot of bosom buddies in the process!

That’s her favorite part – meeting all the girls and women, and helping them learn to appreciate their bodies so they have more self-esteem.

Elisabeth can talk about that now, but it took a journey to get there.

She spent the last twenty years raising her three children with her husband. In her spare time, she served as a volunteer for the arts and her kid’s schools.

As a woman who has gone from being a 34DD in high school to a 36EEE with pregnancy, she understands the change that women experience.

A few years ago, she elected to have a breast lift to align her breasts with her petite frame. For the first time, she felt comfortable with her proportions. She’s a 34C now.

And one more part of her journey – she helped her mother survive breast cancer.

All of this led to her defining moment.

She was taking a creative-writing class. One assignment helped her come to grips with why her breast lift made such a difference to her.

Her piece was a hit! She decided to write a book of “mammoirs”. She would relay women’s’ stories about their breasts.

She started researching her subject. She bought mounds of books. She talked to anyone and everyone who had anything to do with breasts – oncologists, lingerie shop owners, plastic surgeons, bra fitters, and every woman, young or old, who would share her story.

What she learned from her research is that the world didn’t need her book!

There were already plenty of resources available that essentially did what she had planned to do. Her breast work would be an “owner’s manual” – think of it as “Boobs for Dummies”!

It would be a one-stop resource for girls and women. Full of practical advice to help them understand themselves and their bodies.

She was excited about her project. But it was hard work! She pressed on. Halfway through, she realized she would make it – she would become The Boob Lady!

Sources 

Seattle P-I
'The Boob Lady': She's on a mission to create the breast 'owner's manual'

By Athima Chansanchai

Seattle P-I
Four Seattle women pursued their dreams to success
By Athima Chansanchai