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How to Crack a Crabby Co-Worker

Bigg Challenge
Melissa e-mailed us about a co-worker that she works with regularly on projects. Her co-worker is never in a good mood. In fact, she’s often downright unfriendly to everybody. Melissa tried taking a personal interest and killing her with kindness, but it didn’t matter. She wonders how to deal with this difficult co-worker.

 

Bigg Advice
Ah, the crabby co-worker with the hard exterior shell that you just can’t crack! It seems like every office has one. We’ll offer some suggestions, Melissa, but just remember you can’t change anybody but yourself.

You’ve tried being nice, but it hasn’t helped. Sometimes the nicer you are to people like this, the meaner they get. They’re like the bully that we all picture from our childhood days.

So don’t be afraid to stand up to the bully. One of two things will happen when you do – they’ll either be more of a bully or they’ll respect you for standing up for yourself.

So confront her directly, but don’t be in-her-face about it. There’s a good chance you’ll catch her off guard, because bullies aren’t used to being called out for being rude.

When she says something curt, just ask, “Have I done something to offend you?” You can expect one of two responses:

  • She may say “Yes”.
    That gives you the opportunity to follow up. Just ask, “I wasn’t aware I had offended you, what did I do?”

    Now at least you can have a conversation. She may get it off her chest and you might become one of the few people she treats well.

  • She may say, “No, why?”
    That will open the door for you to say something like, “By the tone of your voice, I just felt like I must have upset you.”

    In some cases, bullies have behaved this way for so long (and gotten away with it), they don’t even realize that they’re doing it. By bringing it to her attention, she might change her attitude toward you.

No matter what, Melissa, be sincere. Don’t worry about her attitude and don’t take it personally – it’s her problem, not yours.

Lower the bar

On the show, George shared some advice that he learned from one of his mentors. This mentor said he discovered early in his career that he wouldn’t like everybody with whom he worked. However, he worked hard to not dislike any of his co-workers.

So lower the bar! Try to find ways to not dislike her. For example, maybe she’s really good at what she does and you can respect her for that.

Thanks, Melissa for sharing your bigg challenge! 

If you have some tips for Melissa, share them with all of us! Comment below!

Our bigg quote today is by Anais Nin:

“From the backstabbing co-worker to the meddling sister-in-law, you are in charge of how you react to the people and events in your life. You can either give negativity power over your life or you can choose happiness instead. Take control and choose to focus on what is important in your life. Those who cannot live fully often become destroyers of life.”

So don’t fret too much about your crabby co-worker. Plenty of people will melt like butter from the warmth of your personality.

Next time, in honor of Mother’s Day, we’ll talk about mom’s lasting legacy. Until then, here’s to your bigg success!

 

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5 Places to Find Cash for Your Business Today

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We have a friend who is setting sales records in her business. However, she recently faced a severe cash crunch. She felt overwhelmed and discouraged, to the point of giving up. She was scared. What should she do?

We told her to find the low-hanging fruit!


When you’re faced with a cash crunch, think about all the places, prospects, and possibilities where you could get cash today. Then spend your time on the things most likely to pay off TODAY.

5 things to understand about this strategy

#1 – Long-term strategy

This is not a good long-term strategy – in fact, it distracts from it! However, when survival is the issue, who cares? Survive today so you can thrive tomorrow.

#2 – Perceptions
This strategy can create misperceptions with customers, employees, vendors, and investors. For example, customers may expect discounts if you offer them frequently. They’ll sit back and wait for the next one.

#3 – Frequency
If it happens occasionally, perhaps seasonally, that may be okay. Even then, you should plan for those occasions in advance. If you’re in this position frequently, it’s probably a sign of a bigger problem.

#4 – Financial statements
To find the real problem, understand your financial statements. What are the numbers telling you? How can you prevent this from happening again? Is it a short-term problem? Or do you need to make some adjustment for the long-term?

#5 – Mindset
Get over any reluctance to cut special deals. Some people really struggle with this. For example, they find it hard to sell inventory at less than cost. But if it’s not selling at its current price, it’s not worth its current price! Mark it down so it moves and you get the cash you need!

5 places to find cash today for your business

#1 – Call people who owe you money.

See when they will commit to paying. Consider a discount if your situation is severe enough.

#2 – Contact customers.

Find the customers who are the far along in the sales cycle. Follow up on proposals you’ve already made. Once again, if your situation dictates, offer them a discount for signing on the dotted line and paying today.

#3 – Work your contacts for referrals.

Who do they know that might do business with you? Tell them you have a special deal that you want to share with as many people as possible.

# 4 – Sell assets you don’t need any longer.

They’re costing you money sitting around. This includes inventory as we discussed earlier. Also think about your receivables. If you have customers with good credit, you may be able to sell your receivables to a factoring company.

#5 – Borrow.
This is similar to #4, only here you use your assets as collateral for a loan. You have a short-term problem; get a short-term loan!

One final tip – don’t appear desperate. People do business with successful people. So don’t present it as your problem; show them an opportunity.

Our bigg quote today is unclaimed, but still good.

“Money is not the most important thing in the world. Love is. Fortunately, I love money.”

And absence makes the heart grow fonder!

Next time, we’ll discuss six factors that will help you succeed when opportunity knocks. Until then, here’s to your bigg success!

 

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Have A Problem? SOLVE IT!

 

problem_solved_sign

People often get overwhelmed by all of the problems they face. They just don’t know where to start. To help with that, we recently discussed an ancient Chinese secret for solving all of your problems.  It’s a simple two-step process:

  • Put all of your problems away into their own individual compartments.
  • Pull one problem out at a time when you’re ready to deal with it.

It makes things more manageable when you’re not looking at all of your problems all at once. But many people don’t know what to do once they pull the problem out. It’s a timeless process, but we’ve put our own spin on it to make it easier to remember.

SOLVE IT: The 7-step problem-solving process

Statement
Origin
List
Verify
Eliminate

Implement
Test

Step 1 – Statement
State exactly what the problem is. Until you’ve defined your problem clearly, you can’t solve it!

Step 2 – Origin
Isolate the root cause of the problem. A lot of times, we stop at the symptoms of the problem. You have to find its point of origin or you won’t solve it!

Step 3 – List
Brainstorm for possible solutions. BRAINSTORM, don’t analyze. Get all of your ideas on paper so you can solve it!

Step 4 – Verify
Determine the pros and cons of each solution. You won’t know what’s best until you analyze it. Then you can solve it!

Step 5 – Eliminate
Get rid of all but the single best solution. You’ve done the research. Now go with what you believe is the best option so you can solve it!

Step 6 – Implement
Work your solution to make your solution work. You have to take action to solve it!

Step 7 – Test
You’ve established benchmarks so you know whether or not your solution is working. Check periodically against these benchmarks. Keep an eye on the problem to make sure that you solve it!

So the next time you have a problem – SOLVE IT! Isn’t that simple?

If you found this helpful, pass it on to your friends so they can SOLVE IT, too!

Our bigg quote today is by Voltaire, who said,

”No problem can stand the assault of sustained thinking.”

And that sustained thinking is most productive when you use an organized process. That’s how you can take any problem and SOLVE IT!

Next time, we’ll look at the fear that often holds people back from their dreams. Until then, here’s to your bigg success!

 

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Solve All Of Your Problems With This Ancient Chinese Secret 

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