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Lead Your People to Lead

leading.jpgBigg success is life on your own terms. The five elements of bigg success are money, time, growth, work and play. Today we’ll focus on time.

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Bigg Question

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marylynnRenee called us with her bigg question. She’s been a manager for a few months. She’s having trouble getting all of her work done because her employees keep coming to her with problems that they could easily solve themselves. She feels herself getting more and more stressed about this situation. She wants our suggestions.

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Results, not tasks

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georgeRenee, you’re not alone. This is a common problem with first-time managers. I’ve fought this myself. We’re told, “If you want the job done right, do it yourself.” So we don’t empower people like we need to so they feel comfortable making decisions. We need to help our people build their personal leadership skills.

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You do that by focusing on the results, not the tasks. It’s a conversation about the “what”, not the “how”. What are you trying to achieve as a group? Then break your overall plan into who is to do what by when.

Now every individual in your charge knows for what they’re responsible. Be sure they (and their peers) know they have the authority to do what needs to be done to reach the desired result.

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Guiding principles

Let them know you believe in them. Tell them you’re there to help them when they run into something they can’t solve on their own. However, there are two guiding principles when they think they need your help.

1st – If we’ve discussed it before, follow the precedent.

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georgeThere’s no need to rehash old turf. I want my people to show me that they can learn. I’ll tell them exactly that!

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marylynnYou don’t want to hit your head into the same wall again and again. There will be challenges. Let’s make them new ones! I’m here to help you as long as we aren’t just dealing with the same old problem stated in a different way.

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2nd – When you present a problem, offer a solution.

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georgeI remember discovering this principle, for exactly the reason Renee is saying in her question. I had to find an answer for people constantly bringing up problems without taking any responsibility for the solution. This guiding principle took care of that.

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marylynnHelping your people develop their personal leadership skills leads to bigg success … for them and for you!

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What have you done to get your people to take a leadership role?

Please share that with us by leaving a comment below, calling us at 888.455.BIGG (2444) or sending us an e-mail at bigginfo@biggsuccess.com.

Thanks so much for the gift of your time today. Please join us next time when we talk with a person who used vision boards to reach bigg success. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

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Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00402-052709.mp3

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(Image in today's post from Rbut)

What’s Hot in 2009: Questions

hto_2009 This week on The Bigg Success Show, we’re discussing opportunities and threats in 2009. Today, we continue the five-part series by looking at some important questions to ask.

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marylynnEarlier this week, we discussed continued outsourcing as a threat to our careers. We also talked about the opportunity to be a free agent – to start your own micro-business to which large businesses can outsource. So a threat to one person may be an opportunity for another.

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That’s why it is so important to look at the opportunities and threats holistically. We wrote an article recently with five questions which help you do just that.

Is there a cheaper substitute?

This is one of the questions we suggested you consider in light of today’s economy. We discussed in a previous show this week that consumers are repairing instead of replacing. And when they do replace, they’re often looking for used items instead of buying new ones.

Substitute: Store brands for name brands

In other words, they’re substituting down and it goes beyond lower priced alternatives to a product or service. In other words, it doesn’t just mean they’re buying store brands instead of name brands.

Substitute: Do-it-myself for do-it-for-me

As an example of that, we’re coming out of an era where more and more consumers were willing to pay for more and more services. They wanted someone to do-it-for-me. Now they’re substituting with do-it-myself more often.

Prove the lifetime value
It’s not just about price, although that is a more important consideration. Consumers are looking at lifetime costs, not just upfront costs. They’re willing to pay for value, but you need to be able to prove it to them.

Your business, your career
If you’re in business already or considering starting a business, think about what your product or service could be a substitute for. That’s where you’ll find opportunity. Also consider what products or services might be a substitute for what you offer. Those are your threats.

What about your job? If your company offers a cheaper substitute, there should be opportunity right now. If not, can you help them find ways to reduce costs? Or prove to customers that what you offer will pay them back in the long run?

Personal considerations

So far in this series we’ve only looked at the external environment, but that doesn’t paint the whole picture. You also have to think internally.

The best opportunity for you will match a market need to your personal considerations. So as you consider a career or a business, it’s important to consider your own wants and needs.

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georgeI wish I had heard that advice a long time ago. I tended to be very opportunistic. I got into businesses that looked promising without thinking enough about how I really wanted to spend my time. I enjoyed being a business owner, but I’m having even more fun these days!

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Find your passion
We hear it all the time, “Do what you love.” That’s the ideal. However, what if you can’t get paid to do what you love? What if there are no job opportunities? Then do something that lets you do what you love when you leave work.

Consider your preferences

Also think about your preferences when it comes to the environment in which you’ll work. Some people prefer to work at a desk; others can’t stand it. Some people prefer to work in a group; others like to work alone.

The best opportunity in the world isn’t a good opportunity for you if you don’t enjoy working at it.

Contemplate your proficiencies
What are you really good at? What do other people compliment you on? What do you find really easy to do? Chances are that is a skill you can exploit.

Now take another look
With your passion, preferences, and proficiencies – we’ll call these “the three P’s – in mind, consider your career and/or business opportunities again.

What can you help people do? What can you teach them to do? How can you save them money? What skills do you have that are transferable from one business industry to another?

Match your 3 P’s to a market need to find your bigg opportunity.

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Get the tips and tools you need to be a BIGG success when you
subscribe to the Bigg Success Weekly – it’s FREE

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Thanks so much for reading our post today. Join us next time when we look at some fun trends for 2009. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00304-010809.mp3

Related posts

What’s Hot in 2009: Careers

What’s Hot in 2009: Businesses

What’s Hot in 2009: Threats

(Image in today's post by MISHA)

What's Hot in 2009: Questions

hto_2009 This week on The Bigg Success Show, we’re discussing opportunities and threats in 2009. Today, we continue the five-part series by looking at some important questions to ask.

___

___

___

marylynnEarlier this week, we discussed continued outsourcing as a threat to our careers. We also talked about the opportunity to be a free agent – to start your own micro-business to which large businesses can outsource. So a threat to one person may be an opportunity for another.

___

That’s why it is so important to look at the opportunities and threats holistically. We wrote an article recently with five questions which help you do just that.

Is there a cheaper substitute?

This is one of the questions we suggested you consider in light of today’s economy. We discussed in a previous show this week that consumers are repairing instead of replacing. And when they do replace, they’re often looking for used items instead of buying new ones.

Substitute: Store brands for name brands

In other words, they’re substituting down and it goes beyond lower priced alternatives to a product or service. In other words, it doesn’t just mean they’re buying store brands instead of name brands.

Substitute: Do-it-myself for do-it-for-me

As an example of that, we’re coming out of an era where more and more consumers were willing to pay for more and more services. They wanted someone to do-it-for-me. Now they’re substituting with do-it-myself more often.

Prove the lifetime value
It’s not just about price, although that is a more important consideration. Consumers are looking at lifetime costs, not just upfront costs. They’re willing to pay for value, but you need to be able to prove it to them.

Your business, your career
If you’re in business already or considering starting a business, think about what your product or service could be a substitute for. That’s where you’ll find opportunity. Also consider what products or services might be a substitute for what you offer. Those are your threats.

What about your job? If your company offers a cheaper substitute, there should be opportunity right now. If not, can you help them find ways to reduce costs? Or prove to customers that what you offer will pay them back in the long run?

Personal considerations

So far in this series we’ve only looked at the external environment, but that doesn’t paint the whole picture. You also have to think internally.

The best opportunity for you will match a market need to your personal considerations. So as you consider a career or a business, it’s important to consider your own wants and needs.

___

georgeI wish I had heard that advice a long time ago. I tended to be very opportunistic. I got into businesses that looked promising without thinking enough about how I really wanted to spend my time. I enjoyed being a business owner, but I’m having even more fun these days!

___

Find your passion
We hear it all the time, “Do what you love.” That’s the ideal. However, what if you can’t get paid to do what you love? What if there are no job opportunities? Then do something that lets you do what you love when you leave work.

Consider your preferences

Also think about your preferences when it comes to the environment in which you’ll work. Some people prefer to work at a desk; others can’t stand it. Some people prefer to work in a group; others like to work alone.

The best opportunity in the world isn’t a good opportunity for you if you don’t enjoy working at it.

Contemplate your proficiencies
What are you really good at? What do other people compliment you on? What do you find really easy to do? Chances are that is a skill you can exploit.

Now take another look
With your passion, preferences, and proficiencies – we’ll call these “the three P’s – in mind, consider your career and/or business opportunities again.

What can you help people do? What can you teach them to do? How can you save them money? What skills do you have that are transferable from one business industry to another?

Match your 3 P’s to a market need to find your bigg opportunity.

___

Get the tips and tools you need to be a BIGG success when you
subscribe to the Bigg Success Weekly – it’s FREE

___

Thanks so much for reading our post today. Join us next time when we look at some fun trends for 2009. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes. 

Subscribe to the Bigg Success feed.

Direct link to The Bigg Success Show audio file:
http://media.libsyn.com/media/biggsuccess/00304-010809.mp3

Related posts

What’s Hot in 2009: Careers

What’s Hot in 2009: Businesses

What’s Hot in 2009: Threats

(Image in today's post by MISHA)

Increase Your Sales by Knowing the Answer to this Question

You’re probably familiar with the old saying, “Sell the sizzle, not the steak.”

And a related one, “Features tell, benefits sell.”

Features, of course, are the characteristics of whatever it is you’re trying to sell. Benefits answer your customer’s biggest question, “What’s in it for me?”

If you want to make more money, it’s important to clearly understand the difference between features and benefits.

When you’re selling anything – your product or service, yourself for a job, a loan, or even to get a date this weekend – focus on emotions, not intellect.

Because people buy emotionally, and then justify rationally. People buy for two reasons – to stop the pain or to get the gain.

So paint a clear picture in your prospect’s mind of how wonderful things will be after they buy what you’re offering. To do that, you have to clearly understand the benefits of what you’re selling. And that’s not as easy as it sounds! We usually make two mistakes:

Mistake #1: Spending too much time on features and too little on benefits.
We know our product inside and out. The problem is we often don’t fully understand the difference between a feature and a benefit. We often think of features as benefits. But they’re not. We need to translate those features into benefits – how they help the customer.

Mistake #2 – Stopping before the real benefit.
Fortunately, there’s a simple question that helps you get to the real benefit of your offering. That question is …

“And that means?”

On the show, George and Mary-Lynn illustrated this by pretending to work for an insulation contractor. George played the part of the sales person and Mary-Lynn was his manager.

Isn’t that an exciting service to sell? See if you’re more excited after the discussion!

Mary-Lynn: Alright, let me hear your pitch.

George: Inadequate insulation is a leading cost of energy waste in many homes.

Mary-Lynn: And that means?

George: Your furnace and air conditioner will run more.

Mary-Lynn: And that means?

George: You may be spending too much on your utility bill.

Mary-Lynn: And that means?   

George: You could save money by adequately insulating your home!

Mary-Lynn: And that means?

George: You would have more money to do what you want!

Mary-Lynn: And that means?

George: If you insulate your home, you’ll pay for their next vacation!

Mary-Lynn: Bingo! Now that’s the real benefit!

Are you more excited about insulation now? Most people are! Even a product that seemingly has little sex appeal can be quite appealing!

So keep asking “and that means” until you get to the real benefit. The benefit for you is your sales will grow …

… and that means you’ll live the bigg life!

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Our bigg quote today comes from Dale Carnegie, who said:

“There is only one way … to get anybody to do anything.
And that is by making the other person want to do it.”

And that means – find the one thing that they really want that you can offer, and then show them how to get it.

Next time, we ask, “Are you smart enough to say it simply?” Until then, here’s to your bigg success!

Subscribe to the Bigg Success feed.

Subscribe to The Bigg Success Show in iTunes. 

Related posts  

Believe in What You Sell to Succeed in Sales

Frank Bettger’s Thirteen Secrets To Success In Sales  

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Are You a Good Listener?

By Bigg Success Staff
06-19-08

Test Yourself

question_mark 

Listening is one of the most important skills we can have. Are you a good listener? The Listening Skills Test from the good people at Queendom will help you find out.

It will take you less than 10 minutes to answer the 54 questions. When you’re finished, you’ll get a brief report that rates your listening abilities. Click on this link to take the Listening Skills Test!

Hear today's lesson and laugh on The Bigg Success Show. 

Subscribe to the Bigg Success feed. 

More Test Yourself

Do You Make a Good First Impression?

How Well Do You Know Small Business?

Test Your Vocabulary

Can You Read People? 

Can You Read People?

By Bigg Success Staff
05-07-08

Test Yourself

question_mark 

Test your instincts about people by with these short videos. In each video, you’ll meet a person who tells you a little bit about themselves. Once their story ends, you’ll be given a multiple choice question. See if you can get the right answer!

Click here to see the videos

Find out when we post new articles. Subscribe to the Bigg Success Weekly.

Hear today's lesson and laugh on The Bigg Success Show. 

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A Sleepy Test

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How’s Your “Netiquette”?

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Questions to Ask before You Invest in Real Estate

By Bigg Success Staff
04-07-08

Bigg Success in Real Estate

real_estate 

We’ve all seen the infomercials that tout real estate as a get-rich quick panacea. Just buy their product, follow their advice, and soon you’ll be quitting your job and living on easy street.

The problem is … it’s a dream, not a reality.

We’ll hasten to add that their program is probably a good one. A small percentage of people will buy it and succeed, although probably not as quickly as the infomercial would lead you to believe.

Investing in income-producing real estate is a great way for the right person to increase their net worth. In fact, it’s one of the most certain ways to get rich … slowly!

But the question is … are you the “right person”? In other words, is real estate investing for you? Because make no mistake about it, real estate investing is a business.

Real estate is a business
Even if you only own one investment property, you’re in business! So you should have some general knowledge about running a business and some specific understanding of a real estate investment business before you invest.

You need to understand the marketing, operational, and financial sides of real estate investing. You need to know how to

  • promote your property to prospective tenants
  • keep your property in good condition
  • track your income and expenses

Questions to ask yourself
It all comes down to your personal characteristics and your plan. Do you have what it takes to be a bigg success in real estate investing?

So before you start looking at property to invest in, ask yourself some difficult questions.

  • How will you find good properties for sale?
  • How will you determine how much to pay for a property?
  • How will you know if the property is in good condition?
  • Do you have the time and patience to keep looking at properties until you find the right deal?
  • Where will you get the money required for the down payment?
  • After you make the down payment, will you have money left over for unexpected costs?
  • Will you have enough money to keep paying the bills on the property even if you have a vacancy?
  • How will you find prospective tenants?
  • How will you screen these people to make sure they will pay their rent on time and take care of your property?
  • Do you have the time and patience to show your property to prospective tenants?
  • What will you do when a tenant is late on his or her rent?
  • Do you have the temperament to remain unemotional about your tenant’s situation and your investment?
  • Are you prepared for phone calls late at night or early in the morning because your tenant needs something repaired?
  • How will repairs be handled?
  • Do you know the law in your area regarding your rights and tenants’ rights?

If you don’t like your answer to the above questions, don’t despair. You can find a partner to fill in the gaps or consider hiring a property management firm. You won’t make as much money, but you can still build your wealth. Or you may just decide that being a landlord isn’t for you.

Contrary to what many infomercials would lead you to believe, real estate investing isn’t easy. However, if you have the right temperament and approach it as the business it is, it’s a great way to supplement your retirement. It might even make you rich … slowly!

Find out when we post new articles. Subscribe to the Bigg Success Weekly.

Hear today's lesson and laugh on The Bigg Success Show.

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Get Out Your Magic 8 Ball for Your Next Important Decision

By Bigg Success Staff
03-15-08

Life Skills

magic_8_ball

Use a magic 8 ball to make your next decision? Sounds preposterous!

But it works!

This is really a simple four-step process to help you when you’re having trouble making a decision. You’ve done all the research you need to do. Now it’s decision time. You know it, but somehow you just can’t decide. 

So get out your Magic 8 Ball and proceed:

Step 1: Frame your options into an either / or choice.

Step 2: Take one of the choices and turn it into a “Yes” / “No” question.

Step 3: Now see what your Magic 8 Ball says.

Step 4: How do you feel about the answer?

Are you glad to see the answer? Or are you surprised, perhaps even disappointed?

That’s your intuition talking to you.

Simply complex

This simple decision-making process is actually more complex than it seems. You’ve done your research. You’ve probably even formed an opinion.

Now you’re being required to frame your question in the simplest manner. That alone may have some benefits. It requires you to cut through all the clutter to get to the essence of the issue. Even if you don’t use the Magic 8 Ball, it’s a step in the right direction.

After you get your answer from the Magic 8 Ball, you see what your gut reaction is. Gut reactions, when backed by a reasonable amount of research, often prove to produce good results.

The primary thing is it moves your decision along, because once you have all the information you need, delaying your decision rarely helps.

Magic 8 Ball, is this a great decision-making tool?

Signs point to yes!

Related posts

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Hear today's lesson and laugh on The Bigg Success Show. 

(Image from web.ics.purdue.edu

Do You Believe in Luck?

By Bigg Success Staff
03-12-08

Test Yourself 

IQ 

We couldn’t resist testing our luck with St. Patrick’s Day upon us. Here’s a great nine-question quiz from the good people at Blogthings that takes less than a minute.

When you’re done, you’ll know how much you believe in luck for your ultimate outcome in life.We found some of the questions thought-provoking because the answer we liked best was “both of the above”.

So because the quiz is so short, we went back and changed the answer to a few questions so we could compare the results.

It’s amazing what a difference that made! Check it out for yourself!

Subscribe to the Bigg Success feed.

Hear today's lesson and laugh on The Bigg Success Show. 

More Test Yourself

How Well Do You Manage Your Time?

Do You Set Your Goals Too High?

Don’t Put Off Taking This Test

Are You A Savvy Spender?

Spot The Fake Smile

(Image by blogthings