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Do Entrepreneurs Thrive on Chaos?

chaos“If everything is under control, you are going too slow.”  ~ Mario Andretti, world champion race car driver.

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George KruegerI posted this quote on Twitter and Facebook last week and got a number of responses. I found this one by David Kasprzak (@flexpencil) particularly interesting: “And if nothing is under control, you are going too fast.”

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Mary-Lynn FosterIt’s the Goldilocks principle – you don’t want too little; you don’t want too much.

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Employees want stability

Entrepreneurs thrive in the midst of chaos. It’s a reality. However, it shouldn’t be a goal. For some entrepreneurs, it seems it is the goal. They try to go (and grow) too fast. The result is nothing is under control as David pointed out.

The problem with growing too fast is that most people (that means your employees) want stability at work. Stability equals security. So you need to make sure you provide as much as possible, even if it’s not something you need.

Here are two ways to help your people deal with chaos:

1. Direction. Speed without direction leads you off the track. You may go far but you won’t get where you want to go.

2. Priorities. Speed without priorities means you’re racing in a circle. You’re driving a lot but you’re not going anywhere.

Bad chaos and good chaos

Direction without speed won’t do you much good either, especially in today’s hyper-competitive business world. If everything is under control – if there’s no chaos – you’re not going fast enough.

But chaos can be good or it can be bad. It depends on its source. Consider these three examples:

1. An employee can create it. They don’t get on board with your vision and values. It creates a negative energy. You need to let them go.

2. Lack of structure may create it. In the early stages of a venture, culture trumps structure. As you start getting a handle on products and markets, you need to develop systems. But we entrepreneurs resist and it creates chaos. The result is poor customer service and inefficient employees.

3. Success creates it. Your customers love your products and your company. You’re scrambling to keep up with their demand. This is the kind of chaos you want! Keep pushing for BIGG success!

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Seth Godin on Tribes: Part 3

tribes
On The Bigg Success Show, we’ve been talking with Seth Godin about his incredible new book, Tribes. So far we’ve discussed:

Part I: what a tribe is, what the leader does, and why quality trumps quantity

Part II: why Seth became a leader, the power of one, and the importance of leverage

Today we wrap up our conversation. Let’s get to it!

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Change and chaos creates opportunity

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Your Emotions and Your Money

expert-session_joan We’ve all witnessed the ups and downs of the stock market. Recently, it seems there have been more “downs” than “ups.” There are a number of ways to respond. We’ve heard from many people that they’re afraid to open their quarterly statements.

In another Bigg Success Show Expert Session, we talked with Joan Sotkin. Joan is the creator of the popular web site Prosperity Place and the author of the award-winning book, Build Your Money Muscles. Joan has been helping people understand and improve their relationship with money for over 25 years.

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5 Feelings People Associate with Money

Joan has an interesting take on money. She says that the emotions you bring to your money – those underlying feelings you have – greatly impact how you manage your money.

During our Expert Session, Joan told us about the five major feelings that people associate with their money: 

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joanWhat you bring to your numbers is based on who you are – how you think, what you believe, and how you feel. In my book, I identify the five major feelings that people act out through their money – anger, shame, deprivation, a sense of being trapped, and a sense of aloneness. One of the main feelings people act out with their money is their sense of aloneness. “I can’t run out of money; I can only run out of people, because money is always attached to people. So if I owe you money, you won’t forget about me.”

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We found this very interesting. Owing someone money may enter our minds as a good thing, because it means we have a relationship.

Another thing we like about the Expert Session is Joan goes into the feelings about retirement plans. She digs in deeper to explore feelings of anger and fear.  

Why more money may bring more struggles

A lot of people find that the more money they make, the more difficulties they have. Why is this? Here’s what Joan says:

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joanThere are nine exercises in my book. I start with turning the toilet paper around in a new direction so you can get used to changing. People have to adapt to the process of change because it’s very uncomfortable. When you change, you go through a period of disorientation. When you move from one house to another house you want to be in, stupid things happen. You don’t where anything is. You lose your keys or your wallet. You bump into walls. I call those the “moving stupids.” When you start changing how you “be” in the world – when you start responding differently to things – your life is going to change. That gets uncomfortable. I spoke to someone the other day who said, “I’m just at that place again. Every time I start making more money, something happens and I get back to the same old point again.” Because you have to learn how to deal with more money. It feels different. It’s amazing how much feeling comes with money — $10,000 feels different than $1,000. It’s that disorientation of change that makes people give up what they’re doing and go back to their old ways of doing things.

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Even before this financial turmoil we’re going through kicked in, we read that there is the psychological profession is experiencing growth helping people understand the psychology behind their money decisions. We applaud Joan for being ahead of her time, because she’s been looking at this for years!

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We dig even deeper in our Bigg Success Show Expert Session
called
Finding Peace in Financial Chaos.

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In addition to what we’ve already discussed, Joan talks about how your financial identity and the vocabulary you use affect your results. You’ll also learn how to connect to your feelings so you manage your money better. And there’s so much more in the forty minute discussion in one easy-to-download track!

Next time, we’ll talk about time vampires. Until then, here’s to your bigg success!

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Direct link to The Bigg Success Show audio file:
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Are You a Victim of Your Own Success?

stress You’ve made it! You’ve arrived! You’ve reached that next level of success! You’ve achieved your dream!

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But you’re swamped. Now, you have a seemingly endless list of things-to-do. And it all just keeps coming. Minute after minute, day after day, week after week. It’s sheer chaos.

You find yourself busier than ever. You’re more successful than ever. But are you happier than ever?

It seems that you’re a victim of your own success – too much to do, too many clients, too many constituents. So what can you do about it?

Congratulate yourself

Take a deep breath and a little pause. Enjoy it for a bit!

Get away from it all for a day

We know … you’re too busy. But here’s the thing – you’re too busy not to get away because, on your day away, you’re going to contemplate. What’s most important? What’s least important?

After you’ve thought about those two things:

Hire an assistant, outsource, partner, joint venture … you get the idea

Delegate – in some way, shape or form – those things that aren’t most important.

You might be asking, “Can I afford to hire someone?” But you’re asking the wrong question. The question really is, “Can I afford not to?”

Because the most important things – the people who are most important for you to spend time with, the projects that only you can and should do – will get pushed aside by the less important things if you don’t take this step.

Set the expectations for the people in your life

You need to establish boundaries for all your people. You may set certain times when you’re available to employees, vendors, and even customers. We think customers can’t be trained, but even they can. 

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georgeIn one of my early businesses, my second biggest customer was constantly calling with demands for immediate service. Finally, I presented them with an option – they could work within our time frame for the price we negotiated or I could offer them quicker turnaround for a higher price. They chose the better price!

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Finding your model

Now you’re only working on the most important things and you’ve communicated your boundaries to the most important people in your life. You’re ready to do those things you do in the most efficient way possible.

So let’s look for a model. Think about a manufacturer’s assembly line with products coming down it. What are your products?

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marylynnFor us, it is shows to produce. Articles to write. E-mails to return. People to reach out to. Products to create. Services to deliver.

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Your production cycle may flow over an hour, a day, a week, or a month. Think about all of the important things you do – that’s your product – and engineer your processes to move that product down the line in the most efficient manner possible.

Engineer your processes

What is the best way to do it? Think about it logically. Step back and look at it again. Walk yourself through the whole process, step-by-step as it exists today. Now, start looking for ways to save little bits of time.

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georgeOne of the guest speakers for my class became a billionaire by turning his little business into a Fortune 500 company. One of his secrets was finding ways to get more done with the same people. For example, they discovered a way to change how they labeled packages for shipment. It saved them 55 seconds. That’s time they could spend on something else!

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So if you find yourself a victim of your own success, start with effectiveness – make sure you’re doing the right things. Then work on efficiency – doing those things the right way.

Doing the right things the right way … before you know it, you’ll be an even bigger success without being victimized by it!

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Next time, we ask, “Are you afraid of success?” Until then, here’s to your bigg success!

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(Image by brainloc)