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Quit Jumping on Me Like a Dog!

We send out a Bigg Salute to Chris Brogan for coining this phrase and letting us run with it. He was describing a situation with an overly aggressive salesperson he had just met. This person was trying to win Chris’s business. As Chris said, “This guy wouldn’t quit jumping on me like a dog … and my tail wasn’t wagging!”

So if you don’t want to “jump on people like dogs”, here are four tips to keep in mind.

#1 – Don’t get too revved up.
It’s understandable that you’re excited about what you do. But they may not be as excited as you. At least not at this point. Look for cues. If they’re responsive to what you’re saying, then keep going. But if not, back off.

#2 – Don’t just pitch, pitch, pitch.

When you meet someone for the first time, get to know them. Start building a relationship. What are their interests? If you start the conversation by talking about them, you will almost certainly be invited to tell them what you do. When you are, keep it short. What’s your elevator speech?

#3 – Don’t go for an immediate sale.

Know what you want to accomplish, but keep it reasonable. It’s a step-by-step process. If you exchange business cards, and have a brief conversation, that may be a great start. Now you can follow-up and try to get to the next step.

#4 – Assume that now is a great time for them to talk to you in depth.

You don’t know what’s on their mind. What kind of day they’ve had. What kind of mood they’re in. Wouldn’t you rather talk to them about what your offer when they can give it the attention it deserves? Talk to them when they can give you 100% of their attention!

What internet marketers know about building relationships

Internet marketers ask us to “opt-in” … they get our permission to market to us by asking for our e-mail. You can do the same thing in person. Tease what you can do and then ask for permission to follow-up. If they say “No” … don’t sweat it. Someone else will say “Yes!” 

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Our bigg quote today is by Bob Burg:

"The successful networkers I know, the ones receiving tons
of referrals and feeling truly happy about themselves,
continually put the other person's needs ahead of their own."

So don’t jump on people like dogs because that dog won’t hunt!

Next time, we’ll discuss how to get in the loop to gain a competitive advantage. Until then, here’s to your bigg success!

Subscribe to The Bigg Success Show in iTunes.

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(Image by clix)

Increase Your Sales by Knowing the Answer to this Question

You’re probably familiar with the old saying, “Sell the sizzle, not the steak.”

And a related one, “Features tell, benefits sell.”

Features, of course, are the characteristics of whatever it is you’re trying to sell. Benefits answer your customer’s biggest question, “What’s in it for me?”

If you want to make more money, it’s important to clearly understand the difference between features and benefits.

When you’re selling anything – your product or service, yourself for a job, a loan, or even to get a date this weekend – focus on emotions, not intellect.

Because people buy emotionally, and then justify rationally. People buy for two reasons – to stop the pain or to get the gain.

So paint a clear picture in your prospect’s mind of how wonderful things will be after they buy what you’re offering. To do that, you have to clearly understand the benefits of what you’re selling. And that’s not as easy as it sounds! We usually make two mistakes:

Mistake #1: Spending too much time on features and too little on benefits.
We know our product inside and out. The problem is we often don’t fully understand the difference between a feature and a benefit. We often think of features as benefits. But they’re not. We need to translate those features into benefits – how they help the customer.

Mistake #2 – Stopping before the real benefit.
Fortunately, there’s a simple question that helps you get to the real benefit of your offering. That question is …

“And that means?”

On the show, George and Mary-Lynn illustrated this by pretending to work for an insulation contractor. George played the part of the sales person and Mary-Lynn was his manager.

Isn’t that an exciting service to sell? See if you’re more excited after the discussion!

Mary-Lynn: Alright, let me hear your pitch.

George: Inadequate insulation is a leading cost of energy waste in many homes.

Mary-Lynn: And that means?

George: Your furnace and air conditioner will run more.

Mary-Lynn: And that means?

George: You may be spending too much on your utility bill.

Mary-Lynn: And that means?   

George: You could save money by adequately insulating your home!

Mary-Lynn: And that means?

George: You would have more money to do what you want!

Mary-Lynn: And that means?

George: If you insulate your home, you’ll pay for their next vacation!

Mary-Lynn: Bingo! Now that’s the real benefit!

Are you more excited about insulation now? Most people are! Even a product that seemingly has little sex appeal can be quite appealing!

So keep asking “and that means” until you get to the real benefit. The benefit for you is your sales will grow …

… and that means you’ll live the bigg life!

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Our bigg quote today comes from Dale Carnegie, who said:

“There is only one way … to get anybody to do anything.
And that is by making the other person want to do it.”

And that means – find the one thing that they really want that you can offer, and then show them how to get it.

Next time, we ask, “Are you smart enough to say it simply?” Until then, here’s to your bigg success!

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Subscribe to The Bigg Success Show in iTunes. 

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